We have identified the problem, which appears to be caused by Chrome on macOS. We will fix this issue with a patch in the next version.
Can you give me the code to patch it on my local meanwhile
We will release the next version soon; please wait patiently. And we recommend that you use Firefox or other browser before then.
tested today with version 1.10, same problem
Hello,
Error is still there on 1.10r4
This bug is that when you click on the top area of the screen in full screen mode, the gap between triggering mouse_down and mouse_up will trigger mouse_move once. Therefore, it seems to be a bug in the Mac version of Chrome, and we can only fix it to a certain extent by applying algorithm patches to our program. Currently, we used version 1.10.0 release4 of RM10 for testing, and it appeared that: 1st. We have indeed reproduced this problem. 2nd. We have indeed fixed this issue through testing after fixing it.
If you still got this problem, you can put a video of screen recording here(the hole screen please).
Sent you the video, please check your inbox
@rondout it’s a real pain for me to use it and I have 6 KVMs 10 PRO.. I would kindly ask you to help me with that.
Tryied to let AI analyze the repo but coudn’t find any solution!
Got your video, thanks for the feedback. Actually that's a bug of Chrome on MacOS, as I said before, in the fullscreen mode, when clicking at the top of the screen, Chrome triggers the ‘mousedown’ and ‘mouseup‘ events which is expected. But sometimes also triggers ‘mousemove‘ events between the down and up events. That is the reason why you got that. And we tried to fix it by ignoring the move events in this situation and we tested it well. But you say that it's still not fixed. So I recommend that you can use Safari or Firefox until we fix this again, and we will continue to fix this problem. Thanks.
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Thank you for quick response!
It’s a real panin to not be able to use it in Chorme, and since I’m a valuable custome I kindly ask you to take a look, it’s not that hard to find a patch for me.
PS: For Firefox even you software says: For best exp use Chrome:
Also on Firefox is very annoying beeing in full screen presing on ESC button is not captured by the app.
@Shiva How about you? still got this issue on the latest version or not?
Sent you a beta firmware via PM which will help us analyze the issue, please check
No, I am not having these issues anymore. Thanks.
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