Simple Macbook Question

twendel · 2019-03-02T21:28:48.440Z

I have a new AR150. The instructions seem simple enough…plug it in…wait a minute and look for the WiFi signal. My problem is simple…there doesn’t seem to be a WiFi signal. What am I missing?

kyson-lok · 2019-03-04T02:29:01.714Z

Does the red LED indicator is light up? If so, the router should broadcast its signal. Could you please use other mobile phone to check?

twendel · 2019-03-04T03:17:09.118Z

No red light…no wireless client on any device

twendel · 2019-03-05T00:00:10.579Z

It appears this unit is broken. How do I request a replacement?

kyson-lok · 2019-03-06T03:28:32.371Z

It might be a broken device. You can send an email to cs@gl-inet.com.