Slow Speeds on SlateAX

rfs830 · 2022-08-06T05:30:28.299Z

I currently have Beryl device that has been working great for me. At my current location I am able to get 25meg down/up on the Beryl. I ordered the SlateAX as an upgrade and it keeps maxing out at 10meg down/up and its takes a while for it to even get those speeds. I upgraded to the newest firmware but nothing seems to work. Looks like I will have to send this back as at the moment its is not a better upgrade over the Beryl.

Anything you all can think of that will help make the speeds better?

alzhao · 2022-08-08T08:28:07.829Z

How do you test the speed?

Are you using cable to provide Internet or using repeater?

Are you testing on 2.4G or 5G?

rfs830 · 2022-08-08T17:51:34.977Z

I tested the speed with the Slate connected to ethernet port and from wireless. I was able to get that speed while the router was was connected to the wan and or when it was set up as a repeater for the wireless connection. Im not sure why it stuck at 10megs, maybe just a bad unit but I have sent it back as that speed is just to slow when my Beryl is able to get 25megs on the same internet connection.

wcs2228 · 2022-08-08T18:13:59.063Z

Are you using 5GHz wifi? Can you try a different Ethernet cable? Just trying to eliminate possiblities …

I do not work for and I do not have formal association with GL.iNet

rfs830 · 2022-08-08T22:41:54.815Z

I was using 5ghz wifi for the tests. I was also getting that speed if I was connect to the lan port on the router. It just seemed like something was stopping it from going over 10megs no matter what. I hope it gets fixed out. I will order another one later one to see if the problem has been fixed but for now I will just keep using my Beryl.

wcs2228 · 2022-08-08T22:55:25.800Z

It may be worthwhile to do a complete reset of the router …,. or even install an older firmware version.

Mine is on 4.0.0 Release 3 and it is really fast.

rfs830 · 2022-08-09T00:19:26.217Z

I did try new and older firmware. It came with 4.0.0 r3 but it was still the same. I was thinking maybe its a hardware problem being that it did it both on wifi as a repeater and with the wan port connection. Hope the next one I get works better.

alzhao · 2022-08-09T08:02:05.292Z

If you test connect your pc to 5G wifi and at the same time, connect as repeater via 5G, what is the speed?

10Mpbs seems a wrong negociation number for Ethernet cable only. Should not have this on wifi.

mainufer · 2022-08-19T18:03:27.083Z

There is a new firmware out, and the speed goes through the roof ! It’s a beta, but I don’t have any issues yet. Version number is 4.0.2 release1 GL.iNet download center
Good luck with that.