# System Log -Debug Help Requested **URL:** \ **Category:** Router\ **Created:** [June 21, 2024, 2:05am UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837 "2024-06-21T02:05:49Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![AshleyH576](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/e0b2c6/32.png) [@AshleyH576](https://forum.gl-inet.com/u/AshleyH576)\ **Post date:** [June 21, 2024, 2:05am UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837/1 "2024-06-21T02:05:49Z")
I am looking at the following system log on my XE3000 which I am beginning to use with Cellular connection. I have SIM cards in both slots - sim2 active. I have a connection to Vodafone UK and successful internet connection But I see the following log every minute repeating. Please can someone just explain what is happening. Is there anything misconfigured here? Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem\_0001 (15447): [06-21\_01:11:38:400] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem\_0001 (15447): [06-21\_01:11:38:400] call\_end\_reason is 1 Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem\_0001 (15447): [06-21\_01:11:38:400] call\_end\_reason\_type is 2 Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem\_0001 (15447): [06-21\_01:11:38:400] call\_end\_reason\_verbose is 210 Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem\_0001 (15447): [06-21\_01:11:38:400] try to requestSetupDataCall 60 second later Thanks for helping. ---
**Author:** ![ywp](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/y/b5ac83/32.png) [@ywp](https://forum.gl-inet.com/u/ywp)\ **Post date:** [June 21, 2024, 6:22am UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837/2 "2024-06-21T06:22:41Z")
Try these two AT commands to turn off MBN auto selection ```auto AT+QMBNCFG="AutoSel",0 --Turned off auto select and deactivate with AT+QMBNCFG="Deactivate" ``` ---
**Author:** ![AshleyH576](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/e0b2c6/32.png) [@AshleyH576](https://forum.gl-inet.com/u/AshleyH576)\ **Post date:** [June 21, 2024, 1:44pm UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837/3 "2024-06-21T13:44:03Z")
Hi Thanks for prompt reply. Unfortunately this hasn't stopped the flow of the same messages in the log. I am also now getting messages on my Windows laptop about needing to open a browser in order to complete connection to the GL-XE3000 5Ghz wifi service. The wifi is working ok but this is happening both before and after I rebooted the XE3000 Should I reverse the AT commands that you suggested? If so , how do I do that? Maybe there is something about this SIM card initiating a connection back to Vodafone. This is a new SIM, bought for the XE3000 , on a contract of unlimited (UK) calls, text and data. As part of the set up, to check there is no PIN code set on the SIM card, I first inserted the SIM into my Samsung Galaxy S22 Ultra and powered up the phone. My phone automatically downloaded and installed a Vodafone app. Vodafone says this is to check where the phone is , & other things. It does then make connections back to Vodafone to get data . Is it possible that something on the SIM card is causing the XE3000 to try to make DataCalls back to Vodafone? ---
**Author:** ![ywp](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/y/b5ac83/32.png) [@ywp](https://forum.gl-inet.com/u/ywp)\ **Post date:** [June 22, 2024, 1:35am UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837/4 "2024-06-22T01:35:58Z")
hello Can I check this with goodcloud? or Give it a try upgrade? > [@Spitz AX "Sim card not registered" problem](https://forum.gl-inet.com/t/spitz-ax-sim-card-not-registered-problem/43650/13): > > Here is the newest (as of this comment post date) firmware for just the modem and the simplest way to update it directly from a support person from GLiNet directly from another thread that they were helping me with. [quote="ywp, post:10, topic:37128, full:true"] Access the background of the router using ssh ssh root@192.168.8.1 1.mkdir /firmware 2.cd /firmware 3.wget https://fw.gl-inet.com/download/RM520GL-modem\_firmware/RM520NGLAAR03A03M4G\_01.201.01.201.zip 4.unzip RM520NGLAAR03A03… [Technical Support via GoodCloud.tar](https://forum.gl-inet.com/uploads/short-url/n5n2RiT27VzXbd9Boj9T5W0GwK6.tar) (192 KB) ---
**Author:** ![AshleyH576](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/e0b2c6/32.png) [@AshleyH576](https://forum.gl-inet.com/u/AshleyH576)\ **Post date:** [June 23, 2024, 10:53pm UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837/5 "2024-06-23T22:53:32Z")
I did the upgrade. I have attached a zip file with the system log, taken straight after the reboot. I think the problem still exists. What next? [NewSysLog1.zip](https://forum.gl-inet.com/uploads/short-url/zOzcUxYBOgwQg7nG1cAclR6PFkz.zip) (7.9 KB) ---
**Author:** ![ywp](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/y/b5ac83/32.png) [@ywp](https://forum.gl-inet.com/u/ywp)\ **Post date:** [June 24, 2024, 1:36am UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837/6 "2024-06-24T01:36:18Z")
> [@ywp](#): > > [Technical Support via GoodCloud.tar](https://forum.gl-inet.com/uploads/short-url/n5n2RiT27VzXbd9Boj9T5W0GwK6.tar) (192 KB) hello Can I see the problem remotely? ---
**Author:** ![AshleyH576](https://forum-assets.gl-inet.com/letter_avatar_proxy/v4/letter/a/e0b2c6/32.png) [@AshleyH576](https://forum.gl-inet.com/u/AshleyH576)\ **Post date:** [June 26, 2024, 6:56pm UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837/8 "2024-06-26T18:56:01Z")
Have replied by PM with all the details. ---
**Author:** ![bruce](https://forum-assets.gl-inet.com/user_avatar/forum.gl-inet.com/bruce/32/35649_2.png) [@bruce](https://forum.gl-inet.com/u/bruce)\ **Post date:** [October 29, 2025, 11:39am UTC](https://forum.gl-inet.com/t/system-log-debug-help-requested/43837/9 "2025-10-29T11:39:55Z")