System Log -Debug Help Requested

AshleyH576 · 2024-06-21T02:05:49.062Z

I am looking at the following system log on my XE3000 which I am beginning to use with Cellular connection. I have SIM cards in both slots - sim2 active.
I have a connection to Vodafone UK and successful internet connection

But I see the following log every minute repeating.
Please can someone just explain what is happening. Is there anything misconfigured here?

Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem_0001 (15447): [06-21_01:11:38:400] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem_0001 (15447): [06-21_01:11:38:400] call_end_reason is 1
Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem_0001 (15447): [06-21_01:11:38:400] call_end_reason_type is 2
Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem_0001 (15447): [06-21_01:11:38:400] call_end_reason_verbose is 210
Fri Jun 21 01:13:38 2024 daemon.notice netifd: modem_0001 (15447): [06-21_01:11:38:400] try to requestSetupDataCall 60 second later

Thanks for helping.

ywp · 2024-06-21T06:22:41.250Z

Try these two AT commands to turn off MBN auto selection

AT+QMBNCFG="AutoSel",0   --Turned off auto select and deactivate with
AT+QMBNCFG="Deactivate"

AshleyH576 · 2024-06-21T13:44:03.552Z

Hi
Thanks for prompt reply. Unfortunately this hasn't stopped the flow of the same messages in the log.
I am also now getting messages on my Windows laptop about needing to open a browser in order to complete connection to the GL-XE3000 5Ghz wifi service. The wifi is working ok but this is happening both before and after I rebooted the XE3000

Should I reverse the AT commands that you suggested? If so , how do I do that?

Maybe there is something about this SIM card initiating a connection back to Vodafone.
This is a new SIM, bought for the XE3000 , on a contract of unlimited (UK) calls, text and data.
As part of the set up, to check there is no PIN code set on the SIM card, I first inserted the SIM into my Samsung Galaxy S22 Ultra and powered up the phone.
My phone automatically downloaded and installed a Vodafone app.
Vodafone says this is to check where the phone is , & other things.
It does then make connections back to Vodafone to get data .

Is it possible that something on the SIM card is causing the XE3000 to try to make DataCalls back to Vodafone?

ywp · 2024-06-22T01:35:58.819Z

hello
Can I check this with goodcloud?
or Give it a try upgrade?

Spitz AX "Sim card not registered" problem Technical Support for Routers

Here is the newest (as of this comment post date) firmware for just the modem and the simplest way to update it directly from a support person from GLiNet directly from another thread that they were helping me with. [quote="ywp, post:10, topic:37128, full:true"] Access the background of the router using ssh ssh root@192.168.8.1 1.mkdir /firmware 2.cd /firmware 3.wget https://fw.gl-inet.com/download/RM520GL-modem_firmware/RM520NGLAAR03A03M4G_01.201.01.201.zip 4.unzip RM520NGLAAR03A03…

Technical Support via GoodCloud.tar (192 KB)

AshleyH576 · 2024-06-23T22:53:32.955Z

I did the upgrade. I have attached a zip file with the system log, taken straight after the reboot.
I think the problem still exists.

What next?

NewSysLog1.zip (7.9 KB)

ywp · 2024-06-24T01:36:18.901Z

ywp:

Technical Support via GoodCloud.tar (192 KB)

hello
Can I see the problem remotely?

AshleyH576 · 2024-06-26T18:56:01.067Z

Have replied by PM with all the details.