5G missing, unable to access Wireless tab after 4.6.4

Technical Support for Routers
1

After upgrading the firmware to 4.6.4 I no longer see my 5G SSID being broadcast at all and cannot access the Wireless tab in the router's settings at all. Attempts to access it gives the message "Unknown error occurred. Please check the network environment or reboot the device." and even after rebooting the device I'm still getting this issue and message. Any suggestions? This is on the GL-AXT1800

downgraded back to 4.6.2 and everything is fine again...

2

Could you please share the router with us via the GoodCloud?

PM me the MAC and the login password in GL GUI.

4

Hi Bruce,

I have the same problem with one of my routers (GL-AX1800). I do have Tailscale enabled, so I don't know if there could be any interaction. I'm happy to share my good cloud access.

5

It also happens after upgrade from the older firmware to the v4.6.4?

6

Can you ssh to the router and use the following command?

uci set wireless.default_radio0.ifname='wlan1'
uci set wireless.default_radio1.ifname='wlan0'
uci set wireless.guest5g.ifname='wlan1-1'
uci set wireless.guest2g.ifname='wlan0-1'
uci commit wireless
reboot
1 Like
8

@alzhao @bruce
I tried the commands mentioned above by alzhao through local ssh and rebooted. the Wireless tab is accessible again, however my 5G SSID is not being broadcasted even though it's enabled and should be visible. if you have a fix for this I'll check it out... I would rather not expose my router even with GoodCloud if it's not necessary

9

Can you message me your log?

SSH to the router and use the following and copy me the output

ifconfig
iwinfo 
logread
10

zipped text output of the 3 commands you've requested has been messaged to you

12

Just an update.

It is a bug caused by repeater and channel setup. We filed an internal bug report and trying to replicate this issue.

1 Like
14

I’m having the same issue that I can’t access the wireless config page only that I don’t know if I’m missing the 5g network as both that and the 2.4 are called the same.

15

You can use the above solution to fix the page first.

16

For me this issue occured after using the device in Extender mode (Network -> Network Mode -> Extender) and then reverting to Router mode by pressing the button for 4 seconds. The ssh commands posted above did appear to fix the issue.

2 Likes
18

Just an update, firmware v4.6.8 fixed the bug and verifed by @dimm0k

Thanks very much for you help!

19

I'm getting the same issue on v4.6.8. If I rename the 5GHz it disconnects the WIFI it's repeating, and the SSID is not joinable. After unsuccessfully trying to join the SSID, it then disappears from the list.

20

Just rename or did you change any other settings?