Apple devices don't connect to MT3000

Router
1

MT3000, Beta firmware 4.82, travel router.

I bound the home and travel routers and connected them both using AstroWarp+.

As soon as I did this all of my Apple devices (iphone 15 Pro, iMac, Mac Air) rejected the WiFi password on the travel router and would not join the network.

I did a factory reset on the router so the password is the one on the bottom of the router. The WAN socket is direclty connected to a Starlink dish.

Has anyone had a similar experience with Apple devices not joining the travel router network after the home and travel routers are linked via Astrowarp+?

2

Hi,

Thank you for your report.

We’ve been able to reproduce the issue locally—currently, enabling AstroWarp and successfully connecting will cause the device to repeatedly reboot.

The workaround is to disconnect the network and disable it, or restore the device to factory settings.

We’ve asked our R&D team to investigate further and fix this in a future release.

5

1. Its hard to believe that you would release this ASTROWARP+ solution without testing it on Apple products? Or does the same thing happen regardless of the brand of device connecting to Astrowarp+?

2. Has a different travel router been tested with ASTROWARP+ that works successfully with Apple devices?

3. Has the BE9300 been tested with ASTROWARP+ for use as both the home and travel router and its compatibility with Apple devices in that combination?

7

We noticed that you have already reached out to us by email regarding this issue.
Please continue working with our support team through the ticket system so we can assist you more effectively.

This post will remain open in case other users wish to share additional suggestions.

8

Yes, I have been in communication with a customer service representative via email who told me that a fix will be released “in a few days.” However, none of these three questions have been addressed yet.

Because I don’t know how long a “few days” is going to be, I’d like to know if the BE9300 is affected by this bug as I have a backup BE9300 which I could configure as my travel router.