AR300M16 unable to connect to IPVanish via OpenVPN

Cant connect to IPVanish. Says the following AUTH: Received control message: AUTH_FAILED
SIGTERM[soft,auth-failure] received, process exiting

The log message tells you everything you need: Authentication failed.
Due to wrong username, password or certificate.

But username and password are correct!

Then there are certificate mismatch or any other auth problems. Maybe instead of a username you need an API key or something like that.

Test from another device as well.

Oh man. Im so lost with this one…

Hello, typically an authentication error would indeed mean there is an error in the login credentials. Please feel free to reach out to us at from your account email, we can take a look at your account and help get you up and running!

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