Just saw this. I guess GL iNet cloud services don’t get a 2 year support plan when they are EOL.
Thanks for your feedback.
The discontinuation notice was posted on our website last year, but we sent this email recently to reach users who may not check the site regularly.
We sincerely apologize for any frustration and acknowledge that this could have been handled more carefully. We will take it seriously to improve how we handle product transitions in the future.