I’ve tried on to two different occasions to update my Beryl 7 from 4.9.0 beta 2 to 4.9.0 beta 3. On both occasions after manually uploading the firmware file to the Beryl 7 router the file uploads successfully but it never updates the router. Instead the router appears to become unresponsive and requires a power cycle after 10 minutes to return the router to an operational state. After each failed attempt the router is still on 4.9.0 Beta 2.
We were unable to reproduce the issue during our local testing of the system upgrade.
Could you please try upgrading the firmware via U-Boot and check whether the issue still occurs?
You can refer to this guide for the U-Boot upgrade process:
I successfully updated to the new released version of the firmware last night and got a slightly different experience during the firmware update process. The updated loaded and I received a message at the top of the screen that the process was talking a long time, I’m not sure of the exact wording as it only appeared for a few seconds. After the verification of the file completed I then clicked on the install button. I didn’t see the normal count down timer instead the computer screen became unresponsive and I assumed the firmware update was underway. To keep track of the router I started a ping trace to its IP address noting it had gone unresponsive, so I assumed the update was in progress. After a few minutes the router’s login screen appeared and I logged in successfully, upon checking the firmware it had indeed updated to the new release 1 version of 4.9.0. This isn’t the normal path these updates take from my experience and it was hard to know what was going on while the computer screen was blank and unresponsive. I hope the engineering team can replicate this and resolve it for future beta and production releases of the firmware.