Beryl AX: Can't connect with 2.4ghz

Technical Support for Routers
1

I just upgraded from a slate gl-ar750-ext to a beryl ax 3000. I have 1 laptop with 5ghz and 1 laptop with only 2.4ghz.

The 5ghz works fine, but the laptop with 2.4ghz (n) cannot access the internet. It receives an IP 192.168.8.108/24 with the default route to 192.168.8.1. But nothing happens. Cannot even ping 192.168.8.1.

If I disconnect the beryl ax and connects the slate ar750 the 2.4ghz laptop works without any problem…

  1. How do I troubleshoot the laptop with the 2.4ghz?
  2. It seems to me to be configuration problem with the beryl ax (admin panel 4.2.1)

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further info with some logs:

23686.373073] device ra0 left promiscuous mode
[23686.377466] br-lan: port 3(ra0) entered disabled state
[23686.416277] 7981@C13L2,Set_DisConnectAllSta_Proc() 22426: Send DeAuth (Reason=2) to dc:e9:94:8b:d2:cf
[23686.430641] 7981@C01L2,wifi_sys_disconn_act() 1002:  wdev_idx=2
[23686.436802] 7981@C08L3,hw_ctrl_flow_v2_disconnt_act() 172: wdev_idx=2
[23686.444172] 7981@C13L2,MacTableDeleteEntry() 1793: Del Sta:dc:e9:94:8b:d2:cf
[23686.529423] 7981@C18L3,BuildChannelList() 484: 
[23686.534007] 7981@C23L3,operate_loader_phy() 394: oper_cfg: prim_ch(3), ht_bw(0), extcha(0), vht_bw(0), cen_ch_2(0), PhyMode=14!
[23686.545486] 7981@C23L3,operate_loader_phy() 408: oper_dev after adjust: bw(0), prim_ch(3), cen_ch_1(3), cen_ch_2(0),ext_cha(0)!
[23686.556964] 7981@C23L3,operate_loader_phy() 428: oper_radio after decision: bw(0), prim_ch(3), cen_ch_1(3), cen_ch_2(0)!
[23686.568044] WiFi@C00L2,dump_ht_cap() 29: Caller: wlan_operate_init+0xbc/0x160 [mt_wifi]
[23686.576074] 7981@C18L3,BuildChannelList() 484: 
[23686.580613] 7981@C00L3,BuildChannelList() 514: BandIdx = 0, PhyMode = 14, ChListNum = 11:
[23686.588790] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.595139] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.601579] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.607928] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.614367] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.620717] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.627157] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.633510] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.639951] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.646301] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.652741] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.659088] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.665528] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.671880] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.678322] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.684671] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.691112] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.697461] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.703901] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.710250] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.716690] 7981@C14L1,vht80_channel_group() 1571: invalid ch_band 0
[23686.723039] 7981@C14L1,vht160_channel_group() 1640: invalid ch_band 0
[23686.729476] 7981@C23L1,DfsBuildChannelList() 3670: [RDM]: wdev is not 5G.
[23686.736489] WiFi@C00L2,dump_ht_cap() 29: Caller: dump_ht_cap+0x10/0x20 [mt_wifi]
[23686.749851] br-lan: port 3(ra0) entered blocking state
[23686.755019] br-lan: port 3(ra0) entered disabled state
[23686.760364] device ra0 entered promiscuous mode
[23686.765021] br-lan: port 3(ra0) entered blocking state
[23686.770179] br-lan: port 3(ra0) entered forwarding state
[23687.629705] 7981@C08L3,ap_peer_auth_req_at_idle_action() 717: AUTH - MBSS(2), Rcv AUTH seq#1, Alg=0, Status=0 from [wcid=1023]dc:e9:94:8b:d2:cf
[23687.642608] entrytb_aid_aquire(): found non-occupied aid:4, allocated from:4
[23687.649670] 7981@C13L2,MacTableInsertEntry() 1537: New Sta:dc:e9:94:8b:d2:cf
[23687.662222] 7981@C08L3,ap_cmm_peer_assoc_req_action() 1647:  Recv Assoc from STA - dc:e9:94:8b:d2:cf
[23687.671476] 7981@C08L3,ap_cmm_peer_assoc_req_action() 2170: ASSOC Send ASSOC response (Status=0)...
[23687.680563] 7981@C01L3,wifi_sys_conn_act() 1115: wdev idx = 2
[23687.686592] 7981@C08L3,hw_ctrl_flow_v2_connt_act() 215: wdev_idx=2
[23687.808459] 7981@C15L3,WPABuildPairMsg1() 5280: <=== send Msg1 of 4-way
[23687.815082] 7981@C15L3,PeerPairMsg2Action() 6199: ===>Receive msg 2
[23687.821807] 7981@C15L3,WPABuildPairMsg3() 5557: <=== send Msg3 of 4-way
[23687.828434] 7981@C15L3,PeerPairMsg4Action() 6629: ===>Receive msg 4
[23687.839944] 7981@C15L2,PeerPairMsg4Action() 6991: AP SETKEYS DONE(rax0) - AKMMap=WPA2PSK, PairwiseCipher=AES, GroupCipher=AES, wcid=1 from dc:e9:94:8b:d2:cf
[23687.839944]

Thanks

2

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Please try setting the 2.4G hotspot to non-AX mode.

3

Works. Thank you.

Does this means that newer laptop with 2.4ghz ax cannot mix with 2.4ghz g and n?

Thanks

4

Normally, all 2.4G devices support bgn mode, of course, in this case, some features of WIFI6 AX mode will not be supported.

5

Thanks for the info, I appreciate you taking the time to explain

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