Beryl AX downgrades WAN port rate

At normal conditions, WAN Ethernet port supports a 1Gbps rate. But there is an issue that causes WAN to downgrade to ‘100 Mbps full duplex’.

I checked several cables connecting the ONU terminal (Broadcom) to my BerylAX, but the issue still reproduces. Root cause is NOT identified yet.

Given conditions:

NOTE:
I have been using a wired LAN connection to my laptop, and it is stable - 1Gbps

Hi

Could you please confirm or provide the following:

  1. What is the current firmware version of your Beryl AX?

  2. If you connect your laptop directly to the ONU using the same Ethernet cable, what link speed is negotiated?

  3. Does the situation change if you swap the WAN and LAN ports on the Beryl AX?
    GL MT-2500 LAN and WAN port swap and switch option missing - #4 by GoodlifeBL

  4. Please export the device logs and send them to us via private message so we can investigate further.

How to export logs:

How to send private messages: