I have upgraded my modem to the latest beta firmware as of today. The modem functioning fine. However, when I click switching the WAN port to LAN and plug in my cable into the port it does not work anymore!
I tried flashing different firmware versions, yet nothing got the WAN port to work!
Then, I tried flashing through the Uboot process, but the same firmware still unchanged with all my settings. The Uboot I have on my modem is compiled in 2023 March with code rc7.
Should I ask GL for a replacement or are there any other steps I could do to verify whether the port is physically damaged?
I use this modem for work and study, so I kindly need a fast response from GL engineers. I should mention that I am currently connected to the LAN port without issues.
It’s so unusual that a modem gets hardware issues for less than a year of usage! I advice everyone Spitz X3000 owner to refrain for now from upgrading to latest STABLE/BETA firmware since they are the same file!
- trying the WAN port after getting into the Uboot page, still not working.
- The LAN port is about to die as well since I am getting triple the speed on my phone at the same postion, and usinbg the same 5G provider.
- I flashed it with the compiler’s auto-generated firmware, still no luck.