Yes, please try the U-Boot download link that I provided earlier, as well as the links included in the post below.
Some older devices may require a different U-Boot file.
If you continue to experience problems, please email [email protected] for after-sales support.
The notice I shared and the forum post above refer to the issue you are currently experiencing.
After flashing the specified U-Boot and upgrading the device firmware to the required version or later, the issue should not occur again.
It is not possible to determine via the CLI or Web UI whether the U-Boot or firmware needs to be updated.
Devices that shipped with v4.7.4 preinstalled do not require an update.
You can access the U-Boot interface and check the version number there to confirm this.
