Can’t connect to routers from goodcloud

GoodCloud and Astrorelay
21

@Leo it is working fine again after a couple of hours. Thanks

22

Ciao, non riesco a vedere in goodcloud alcuni dei miei router, da cosa potrebbe dipendere. Grazie

23

Is stop working again now i get the message:

  • device response timeout
24

issue has begun happening again all firmware versions effected

timeout of 30000ms exceeded

25

Any update on this issue? I haven’t been able to log into my AR300M for days now. In fact, it shows one device as online although it has been down for days now.

26

We are experiencing issues connecting to all of our devices from goodcloud right now aswell. We manage a lot of routers through goodcloud and since around 19:30 UTC they are not reachable.
some details:

  • eu goodcloud
  • routers are reachable from local network via ssh
  • routers are reachable via alternative vpn via ssh
  • routers are not reachable via goodcloud, no admin page, no ssh
27

We cannot connect to any device via goodcloud again right now (29.11.2023 20:30 UTC)

It has been working throughout the day though.

28

Any update ? Just realised no devices connected on goodcloud

29

It’s been working for me for a few days now.