Cannot get 3G to work

Technical Support for Routers
1

Hi,

i need some help to get 3G working. I Ordered the Mifi with 3g and battery pack so Im using the 3G modulae that came with the unit. But its not connecting whatever id do. Thanks for any help!

 

Wed Jan 11 14:31:00 2017 daemon.notice netifd: Interface 'modem' is setting up now
Wed Jan 11 14:31:00 2017 daemon.notice netifd: modem (24621): wwan[24621] Using proto:wwan device:/dev/cdc-wdm0 iface:wwan0 desc:Quectel EC20
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.430000] usb 1-1.2: USB disconnect, device number 4
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.430000] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.440000] option 1-1.2:1.0: device disconnected
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.450000] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.450000] option 1-1.2:1.1: device disconnected
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.460000] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.470000] option 1-1.2:1.2: device disconnected
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.470000] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.480000] option 1-1.2:1.3: device disconnected
Wed Jan 11 14:37:28 2017 kern.info kernel: [ 2086.480000] qmi_wwan 1-1.2:1.4 wwan0: unregister 'qmi_wwan' usb-ehci-platform-1.2, WWAN/QMI device
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Failed to open device
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Failed to open device
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Failed to open device
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Failed to open device
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Waiting for network registration
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Failed to open device
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Starting network internet.eplus.de
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Failed to open device
Wed Jan 11 14:37:28 2017 daemon.notice netifd: modem (24621): Unable to obtain client ID
Wed Jan 11 14:37:28 2017 user.notice root: qmi bringup failed, retry in 15s
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.680000] usb 1-1.2: new high-speed USB device number 5 using ehci-platform
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.810000] option 1-1.2:1.0: GSM modem (1-port) converter detected
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.810000] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB0
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.820000] option 1-1.2:1.1: GSM modem (1-port) converter detected
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.820000] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB1
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.830000] option 1-1.2:1.2: GSM modem (1-port) converter detected
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.840000] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB2
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.840000] option 1-1.2:1.3: GSM modem (1-port) converter detected
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.850000] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB3
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.860000] qmi_wwan 1-1.2:1.4: cdc-wdm0: USB WDM device
Wed Jan 11 14:37:39 2017 kern.info kernel: [ 2097.870000] qmi_wwan 1-1.2:1.4 wwan0: register 'qmi_wwan' at usb-ehci-platform-1.2, WWAN/QMI device, 82:af:38:d8:96:c9
Wed Jan 11 14:37:39 2017 daemon.notice netifd: modem (27227): Stopping network
Wed Jan 11 14:37:40 2017 daemon.notice netifd: modem (27227): Command failed: Permission denied
Wed Jan 11 14:37:40 2017 daemon.notice netifd: Interface 'modem' is now down
Wed Jan 11 14:37:40 2017 daemon.notice netifd: Interface 'modem' is setting up now
Wed Jan 11 14:37:40 2017 daemon.notice netifd: modem (27272): wwan[27272] Using proto:wwan device:/dev/cdc-wdm0 iface:wwan0 desc:Quectel EC20
Wed Jan 11 14:38:13 2017 kern.info kernel: [ 2132.060000] IPv6: ADDRCONF(NETDEV_UP): tmp.phy0: link is not ready

 

2

Im not sure what was wrong. flashed the firmware multiple times tesed older releases …

 

suddenly it began to work

3

You can try to reset the modem in the UI if there is something wrong. When the modem failed to connect generally if you want a 2nd try, you need to reset it.