Choppy calls

Hi everyone.

I'm getting choppy audio on my work Voip calls. I can hear them mostly loud and clear but when I speak it gets choppy from time to time. All else is perfectly fine. I have my wireguard server(slate plus) in the US and travel with the client(also SlatePlus). My setup seems to be adding about 40-50ms onto my ping.

Checked packet loss and it's at 0%.

I log onto my work's Global Protect V*N and then onto my work's VMware and then start work. Can anyone please help ?

In the translations is the following string, that may help you:

SIP ALG can be used to mitigate the effects of multiple NATs, but in most cases it will not help. Enabling SIP ALG may affect VoIP calls such as one-way audio (only one party can hear the other), phones not ringing during a call, phones dropping while connected, and calls going directly to voicemail.

Thanks for this. I have it switched off for a while as I had read it can impact VOIP call quality
.

In my opinion, SIP ALG won't help you nor will it do the opposite, since you are using VPN.
Adjusting the MTU might help - but it could be just some VPN issue.

The all-in-all latency shouldn't exceed 350ms.

Hi.Thank you for your responses.I have played around with MTU to the point it got my packet loss to drop from 2% to 0% but some calls are still choppy.

My ping is below 350ms too.