Clients list gone on S-1300 fw: v4.3.13

fch · July 3, 2024, 12:11pm

Hello, the clients lists show soon after a reboot but a few hours later it's gone. I reboot it shows for a while then after some hours gone again...

bruce · July 4, 2024, 8:17am

Hi,

Could you please describe what situation of the client list is, all client disappears or the list exist but offline? Screenshots will be better to understand.

If you known SSH, please execute this command in SSH and post return here:
arp -a

fch · July 4, 2024, 12:54pm

Here's a screenshot:

I am connect on this device, as well as many others

bruce · July 5, 2024, 4:26am

I see, version 4.3.13 is a beta firmware.

Anyway, appreciate for your feedback.

The next new version 4.3.x is coming soon, we will try to check if it reproduces in this new version.

bruce · December 30, 2024, 9:24am

Hello @fch

Please let us how to reproduce this issue, R&D and me did not.

fch · February 16, 2025, 7:23pm

Soon when?

fch · February 16, 2025, 7:24pm

I simply install it and have the issue.

bruce · February 18, 2025, 8:53am

Hello,

Please try resetting the firmware, and observe the client page for a while.

If it reproduce, please share the router with us via GoodCloud, and PM me the MAC and web UI login password.

fch · February 21, 2025, 3:55pm

I don't want to give remote control over my router. But it continues after a firmware reset.

bruce · February 26, 2025, 7:11am

If there is no remote check, could you mind export the configuration file (Luci > System > Backup/Flash firmware > Generate archive) to me? Thank you.
I'll import it on my router and try to reproduce it.

I've tried many firmware on my router but without reproducing the issue.