Cloud Service Keeps checking for status

I have installed Comet Pro(GL-RM01) and since day one it keeps checking the status of cloud service.

I have done this so for

Check all the cables

Make sure that comet and device I want to access are on the same network.

I have reset and reboot few times as well

Comme is getting local IP and I am able to connect locally but I want to bind this to cloud service so I can access it form wan .

Attached is the pic for comet. Please advise .

This is a bug on the screen, and we will fix it in version 1.8. Please try restarting the application. If the problem persists, please send me the log files.

I have restarted many man

system_logs_20260111_114439.zip (85.5 KB)

y times. But same result . Attached is the log file .

There is many Failed to parse JSON errors. Did you manual edit the config file? Or have you entered special characters in any text fields? I suppose it could not support a character in your password?

Jan 11 11:44:29 glkvm daemon.err gl_kvm_gui[835]: Failed to parse JSON

I noticed that your gl-cloud.conf file doesn't contain any configuration information. Have you modified it elsewhere? You can try restoring it to its default settings using the following command.

echo '{"log_level":"INFO", "enable":true}' > /etc/glinet/gl-cloud.conf
/etc/init.d/S99gl-cloud restart

Thanks for the reply. I haven’t configured or changed anything in that file, and honestly, I don’t even know how to run the command you sent. Could you please guide me on how to run it? Thanks.

It worked thanks a bunch.