Comet Device - Binding Failed on all

Binding error occurs on all units, tested with multiple Windows computers. The unit shows a white light, but none will successfully bind. :face_with_head_bandage:

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It looks like you may have purchased the mainland China version. Do you need to use it across borders?

Yes, it's the mainland China version, and I do need to use it abroad.

Do you need to access Comet in other countries from mainland China or vice versa? If you need to pass through the firewall of mainland China, you need a special server registration

Yes, I’m in mainland China and the Comet system is hosted abroad. I do need to access it from here. Please advise on any solutions. Thank you!

In which regions do you need to deploy your comet? We can provide cross-border solutions, but this requires special server deployment, so there will be additional costs involved.

We need to deploy Comet in Hong Kong

I sent you a private message