Comet died

Hello, I bought 2 comets and one just died after hours of usage. What is the process to get it replaced?

Please send an email to cs@gl-inet.com

Hey at least you got a couple of hours out of one of the units! :grinning_face: i have (3) and NONE HAVE EVER WORKED.

Please pay attention to your forum private message. We have multiple engineers contacted you but have not received a response.