Hi,
I am using a GL-RM1 Comet to remotely administer an NVR and am having issues with mouse cursor alignment.
I am aware of the article in the help docs, and have set the resolution on the NVR and the Comet to matching values. I have also tried all of the available resolutions on the NVR.
In 3840x2160 (the preferred resolution), it would seem that the mouse travel on the Comet is around 50% of that of the controlling device, meaning only the center 50% of the screen can be accessed.
Any thoughts on how this can be resolved?
Thanks in advance.