Comet Mouse Alignment

KVM
1

Hi,

I am using a GL-RM1 Comet to remotely administer an NVR and am having issues with mouse cursor alignment.

I am aware of the article in the help docs, and have set the resolution on the NVR and the Comet to matching values. I have also tried all of the available resolutions on the NVR.

In 3840x2160 (the preferred resolution), it would seem that the mouse travel on the Comet is around 50% of that of the controlling device, meaning only the center 50% of the screen can be accessed.

Any thoughts on how this can be resolved?

Thanks in advance.

2

Please set the RM1 to relative mouse mode

QQ_1751699249221
QQ_1751699249221704×878 66.9 KB

4

Thank you, this solves the issue. It may be worth adding this solution to the help doc page.

Thanks again.