Comet Pro Restarts Randomly

My Comet Pro on firmware 1.7.2 restarts randomly. My Comet on firmware 1.7.2 does not have this issue. They are both on LAN only and all network traffic is blocked. I went to look at the log for my Comet Pro but after the restart, the logs from before the restart do not seem to persist. Anybody having this issue with Comet Pro?

Hi,

Another RM10 user here, unfortunately I cannot confirm this, and I flashed from 1.7.0 to 1.7.2 to 1.8.0 beta2 with the settings kept.

How is the power connected perhaps this can give a glimpse what is going on.

could you please get the logs(Help -> Export Log Files)

system_logs_19700101_000037.zip (383.4 KB)

Hallo, I did not see any crash from Logs, the problem maybe the power adapter, did you used the origin power adapter?

I swapped out the power adapter and the issue appears to have been resolved. Thank you both.

I have the same issue connected to my macbook Pro. I am using the bundled power adapter and I am on the latest beta. So is the solution to not use the bundled adapter and try something else?

Hmm interesting, maybe I should test the adapter myself too, currently I use mine on the usb port of my pc and have configurated bios to keep usb active when powered down.

From my homewizard I see a usage of 1-5 watt my pc uses 1 watt without kvm but it isn't a accurate measure.

I swapped out the power adapter and I have not had a single restart. Uptime currently shows 3 days and counting. Try a different adapter, it may be defective.