Connection problems with GL-X3000

Routers Cellular, USB modems
1

Hello,

I own a GL-X3000 router and I have connection problems. Several times a day it seems, that the router looses the cellular connection. If I try to check the connection with a speedtest it looks as if there is no connection or only download but no upload. Then I try to change the router to use LTE or 5G or rest the modem. Sometimes it fixes the problem sometimes not. The last possibilty is to reboot the router. At the moment the connection is not very reliable.

If have to mention that at the same location with the same carrier I have no connection issues with my smartphone.

Are there any solutions to get a stable internet connection?

Regards

René

3

Hi René

  1. Do you use the original power adapter?
  2. Please check whether the cellular antennas are connected properly.
  3. Check whether the APN used by the router is correct. Advised to set it to be same as your mobile phone