Hello,
I am having issues with some of the devices linked in Goodcloud.
I noticed recently that they appear offline even though they are up and running.
I tried disabling and enabling the Goodcloud feature from the device.
I tried with and without VPN enabled.
When VPN was enabled "Services from GL.iNet Use VPN" was disabled. I even disabled "Block Non-VPN Traffic" but with no success.
I removed and added back in the Goodcloud account, but did not help.
I even tried with IPv6 enabled.
Those devices have been working in the past. I have not connected to them for a while so I am not sure when they started to have this issue.
Below is the Cloud log from one of the affected devices:
It seems that is unable to get the IP of the domain
Wed Jul 30 09:02:32 2025 daemon.info gl-cloud[13367]: (gl-cloud:1115) lua-eco version: 3.7.0
Wed Jul 30 09:02:32 2025 daemon.info gl-cloud[13367]: (gl-cloud:442) Ubus services init done.
Wed Jul 30 09:02:32 2025 daemon.info gl-cloud[13367]: (gl-cloud:751) fetch server from: https://gslb-eu.goodcloud.xyz/getbucket
Wed Jul 30 09:02:37 2025 daemon.err gl-cloud[13367]: (gl-cloud:756) fetch server fail: resolve "gslb-eu.goodcloud.xyz" fail: sendto "::1:53" fail: Address not available
Wed Jul 30 09:02:37 2025 daemon.err gl-cloud[13367]: (gl-cloud:1142) reconnect mqtt in 5s...
Wed Jul 30 09:02:42 2025 daemon.info gl-cloud[13367]: (gl-cloud:751) fetch server from: https://gslb-eu.goodcloud.xyz/getbucket
Wed Jul 30 09:02:47 2025 daemon.err gl-cloud[13367]: (gl-cloud:756) fetch server fail: resolve "gslb-eu.goodcloud.xyz" fail: sendto "::1:53" fail: Address not available
Wed Jul 30 09:02:47 2025 daemon.err gl-cloud[13367]: (gl-cloud:1142) reconnect mqtt in 10s...
Wed Jul 30 09:02:57 2025 daemon.info gl-cloud[13367]: (gl-cloud:751) fetch server from: https://gslb-eu.goodcloud.xyz/getbucket
Wed Jul 30 09:03:02 2025 daemon.err gl-cloud[13367]: (gl-cloud:756) fetch server fail: resolve "gslb-eu.goodcloud.xyz" fail: sendto "::1:53" fail: Address not available
Wed Jul 30 09:03:02 2025 daemon.err gl-cloud[13367]: (gl-cloud:1142) reconnect mqtt in 20s...