My devices are now blocked on Open DNS/Cisco Umbrella. Anyone else having this issue ?
This might be tha same issue of false positive with the Chrome. We are actively solving this problem. Sorry for the inconvenience caused.
In the meantime, Could you please add glkvm.top to the allow list
We are currently collecting information on related issues. If the problem persists, could you please provide your device logs and the location of the control device?
Device logs can be sent to this email address (flora.wan@gl-inet.com).
We apologize for any inconvenience.
any updates? this is still being blocked
Most security software has restored website access, but we haven't been able to contact Cisco yet. I'll contact our R&D staff to see if we can make special arrangements for your device.
I have completed internal communication. Currently, our website's random domain access method is easily mistakenly blocked by security software. We are working on improving the access method, which is expected to take approximately one week. In the meantime, you can try tailscale or self-deploymentaccess methods.
any updates on this?
We've enabled a new access method in the new 1.8.1 firmware version, which will be officially released soon.
I have the same issue with zscaler now any update when it would be resolved or options for special arrangements for my comet?
In our upcoming version 1.8.1, we will introduce a new domain name access method to resolve this type of issue.
If you need anyone to test I’d be glad to give it a try.
RM1/RM1PE/RM10: V1.8.1 Beta1 is currently under testing You can use the beta firmware here to test if it resolves your issue.
I went to go install it and it looks like it released today as I was informed of the update
thank you!
Seems like your team is pushing different firmwares out for beta testing
https://forum.gl-inet.com/t/comet-gl-rm1-requires-regular-manual-power-restart/67618/3
Which should we be focusing on to help test here?
Good news, this is no longer being blocked via browser access BUT it still does not work on the Windows software V1.4
Thank you everyone, big win!
What exactly is the problem with inaccessible access on the PC client? Does it still show a security issue or something else?
It’s getting flagged by Cisco Umbrella. So something with DNS. I’ll take a look at the log tomorrow.
The relay connection is being blocked by Umbrella