eSIM activation failed at 90%

I’ve tried to download a new eSIM to my GL-X2000 Spitz plus and it got stuck at 90%. This is an eSIM from Orange which I believe is supported.
Please help!

Hello,
What's the ffirmware version of the router X2000?

Pls send the full esim log with us to determine the cause. You can find it from the admin panel ->APPLICATION -> eSIM Management by clicking "Export Log for Support"

Before adding the esim, pls make sure your router is connected to internet. You could change to another DNS server e.g. Google DNS server first to see if it works.