When using using a Mango and connected through Web UI the small shield under the “VPN” shows an exclamation mark where a tick or X would normally be. When I move the toggle switch to Off an X appears but just “!” when its toggled on.
! means that vpn cannot be connected.
Further to above:
I have selected a few other VPN servers, New York and Hong Kong and I still get an exclamation mark. However if I use whatismyip I get the correct server for the city. So I’m connected but still get the exclamation mark.
Can you check if your vpn disabled ping?
If not then it is a bug.
Ping of ExpressVPN New York server:
ngRequest timeout for icmp_seq 470
Request timeout for icmp_seq 471
104.194.220.129Request timeout for icmp_seq 472
Request timeout for icmp_seq 473
Request timeout for icmp_seq 474
Request timeout for icmp_seq 475
Request timeout for icmp_seq 476
Request timeout for icmp_seq 477
Request timeout for icmp_seq 478
Request timeout for icmp_seq 479
Request timeout for icmp_seq 480
Request timeout for icmp_seq 481
Request timeout for icmp_seq 482
Request timeout for icmp_seq 483
Request timeout for icmp_seq 484
Request timeout for icmp_seq 485
Request timeout for icmp_seq 486
Request timeout for icmp_seq 487
Request timeout for icmp_seq 488
Request timeout for icmp_seq 489
Request timeout for icmp_seq 490
Request timeout for icmp_seq 491
R
If I ping their Hong Kong server. Exclamation mark still present.
PING 45.135.186.10 (45.135.186.10): 56 data bytes
64 bytes from 45.135.186.10: icmp_seq=0 ttl=63 time=307.116 ms
64 bytes from 45.135.186.10: icmp_seq=1 ttl=63 time=333.595 ms
64 bytes from 45.135.186.10: icmp_seq=2 ttl=63 time=279.204 ms
64 bytes from 45.135.186.10: icmp_seq=3 ttl=63 time=370.832 ms
64 bytes from 45.135.186.10: icmp_seq=4 ttl=63 time=291.861 ms
64 bytes from 45.135.186.10: icmp_seq=5 ttl=63 time=415.455 ms
64 bytes from 45.135.186.10: icmp_seq=6 ttl=63 time=231.244 ms