Factory PW not working for setup

Maybe you can use your phone to scan the QR code on the bottom of the router and the phone will connect to its wifi.

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We have the problem that you are either not doing exactly what the instructions say or you are not giving us all the information. This makes it very difficult for forum users to help you.

Basically, the connection to the router (not to the WLAN, these are two different things!) via LAN cable should always work. To do this, the LAN cable must be plugged into the LAN port - not the one labeled WAN.

You can then access the router web interface at and set your admin password there and edit the Wi-Fi settings.

If you get this far, you can solve all problems by changing the settings.