File Sharing problem with HDD - 3.201 SPITZ

Technical Support for Routers
1

Upgraded SPITZ x750v2 to current FW (3.201).

Same HDD (2TB Lacie - exFAT) works without issue on 3.105, but is unstable in 3.201 after adding the File Sharing extension.

Folders in the HDD appear as Zero Bytes when browsing - the folders are visible (sometimes), the files are not. I can feel the drive spinning.

Downgrade back to 3.105, and the files appear and can be accessed with no issue. Experienced the same problem when testing the beta releases over the past few months.

I don’t believe current draw is an issue since the drive works 3.105. This is a software/ SAMBA bug.

2

Can you give the log in 3.201 when plugged the Hdd?

3

Sorry for the delay, had to upgrade to 3.201 again.

Here is the log from 3.201:

Blockquote
Mon Apr 26 14:52:44 2021 user.info : gl_health start->
Mon Apr 26 14:52:45 2021 kern.info kernel: [ 131.605171] br-lan: port 3(wlan0) entered blocking state
Mon Apr 26 14:52:45 2021 kern.info kernel: [ 131.610749] br-lan: port 3(wlan0) entered forwarding state
Mon Apr 26 14:52:45 2021 daemon.notice hostapd: wlan0: interface state HT_SCAN->ENABLED
Mon Apr 26 14:52:45 2021 daemon.notice hostapd: wlan0: AP-ENABLED
Mon Apr 26 14:52:46 2021 daemon.notice netifd: Network device ‘wlan0’ link is up
Mon Apr 26 14:52:46 2021 daemon.notice procd: /etc/rc.d/S99gl_route_policy: uci: Entry not found
Mon Apr 26 14:52:46 2021 user.info mwan3rtmon[2908]: Detect rtchange event.
Mon Apr 26 14:52:47 2021 daemon.notice procd: /etc/rc.d/S99gl_tertf: killall: gltraffic: no process killed
Mon Apr 26 14:52:48 2021 daemon.notice procd: /etc/rc.d/S99lighttpd: netstat: showing only processes with your user ID
Mon Apr 26 14:52:52 2021 user.notice wireguard: wireguard client start
Mon Apr 26 14:52:52 2021 daemon.info procd: - init complete -
Mon Apr 26 14:52:55 2021 user.info mwan3rtmon[2908]: Detect rtchange event.
Mon Apr 26 14:52:55 2021 user.notice firewall: Reloading firewall due to ifup of wan (eth0)
Mon Apr 26 14:52:59 2021 daemon.info hostapd: wlan0: STA 38:f9:d3:b9:f6:1f IEEE 802.11: authenticated
Mon Apr 26 14:52:59 2021 daemon.info hostapd: wlan0: STA 38:f9:d3:b9:f6:1f IEEE 802.11: associated (aid 1)
Mon Apr 26 14:52:59 2021 daemon.notice hostapd: wlan0: AP-STA-CONNECTED 38:f9:d3:b9:f6:1f
Mon Apr 26 14:52:59 2021 daemon.info hostapd: wlan0: STA 38:f9:d3:b9:f6:1f RADIUS: starting accounting session E096C868C276ADE6
Mon Apr 26 14:52:59 2021 daemon.info hostapd: wlan0: STA 38:f9:d3:b9:f6:1f WPA: pairwise key handshake completed (RSN)
Mon Apr 26 14:53:06 2021 authpriv.info dropbear[4767]: Child connection from 192.168.8.132:56113
Mon Apr 26 14:53:10 2021 authpriv.warn dropbear[4767]: Bad password attempt for ‘root’ from 192.168.8.132:56113
Mon Apr 26 14:53:14 2021 authpriv.notice dropbear[4767]: Password auth succeeded for ‘root’ from 192.168.8.132:56113
Mon Apr 26 14:54:07 2021 kern.err kernel: [ 214.270326] usb 1-1.3: stat urb: status -32
Mon Apr 26 14:54:07 2021 kern.err kernel: [ 214.298649] usb 1-1.3: cmd cmplt err -32
Mon Apr 26 14:54:07 2021 kern.err kernel: [ 214.302722] usb 1-1.3: stat urb: status -32
Mon Apr 26 14:54:09 2021 kern.err kernel: [ 216.346148] usb 1-1.3: cmd cmplt err -32
Mon Apr 26 14:54:09 2021 kern.err kernel: [ 216.350236] usb 1-1.3: stat urb: status -32
Mon Apr 26 14:54:30 2021 kern.err kernel: [ 236.985900] usb 1-1.3: cmd cmplt err -32
Mon Apr 26 14:54:30 2021 kern.err kernel: [ 236.989987] usb 1-1.3: stat urb: status -32
Mon Apr 26 14:54:38 2021 kern.info kernel: [ 245.165461] sd 1:0:0:0: [sdb] tag#1 uas_eh_abort_handler 0 uas-tag 2 inflight: CMD
Mon Apr 26 14:54:38 2021 kern.info kernel: [ 245.173393] sd 1:0:0:0: [sdb] tag#1 CDB: opcode=0x28 28 00 1c 98 16 30 00 00 08 00
Mon Apr 26 14:54:38 2021 kern.info kernel: [ 245.181834] sd 1:0:0:0: [sdb] tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD
Mon Apr 26 14:54:38 2021 kern.info kernel: [ 245.189763] sd 1:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 1c 98 15 30 00 01 00 00
Mon Apr 26 14:54:40 2021 kern.info kernel: [ 247.165386] sd 1:0:0:0: tag#2 uas_eh_abort_handler 0 uas-tag 3 inflight: CMD
Mon Apr 26 14:54:40 2021 kern.info kernel: [ 247.172779] sd 1:0:0:0: tag#2 CDB: opcode=0x0 00 00 00 00 00 00
Mon Apr 26 14:55:00 2021 kern.info kernel: [ 267.405124] sd 1:0:0:0: [sdb] tag#3 uas_eh_abort_handler 0 uas-tag 4 inflight: CMD
Mon Apr 26 14:55:00 2021 kern.info kernel: [ 267.413052] sd 1:0:0:0: [sdb] tag#3 CDB: opcode=0x2a 2a 00 00 06 48 00 00 00 01 00
Mon Apr 26 14:55:00 2021 kern.info kernel: [ 267.421465] scsi host1: uas_eh_device_reset_handler start
Mon Apr 26 14:55:01 2021 kern.info kernel: [ 267.525303] usb 1-1.3: reset high-speed USB device number 5 using ehci-platform
Mon Apr 26 14:55:01 2021 kern.info kernel: [ 267.726632] scsi host1: uas_eh_device_reset_handler success
Mon Apr 26 14:57:53 2021 kern.err kernel: [ 440.447983] usb 1-1.3: stat urb: status -32
Mon Apr 26 14:57:55 2021 kern.err kernel: [ 442.423629] usb 1-1.3: cmd cmplt err -32
Mon Apr 26 14:57:55 2021 kern.err kernel: [ 442.427718] usb 1-1.3: stat urb: status -32
Mon Apr 26 14:58:23 2021 kern.err kernel: [ 469.943650] usb 1-1.3: cmd cmplt err -32
Mon Apr 26 14:58:23 2021 kern.err kernel: [ 469.947745] usb 1-1.3: stat urb: status -32
Mon Apr 26 14:58:25 2021 kern.info kernel: [ 471.563400] sd 1:0:0:0: [sdb] tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD
Mon Apr 26 14:58:25 2021 kern.info kernel: [ 471.571335] sd 1:0:0:0: [sdb] tag#0 CDB: opcode=0x28 28 00 99 dd 0f 00 00 00 15 00
Mon Apr 26 14:58:26 2021 kern.info kernel: [ 473.083337] sd 1:0:0:0: tag#1 uas_eh_abort_handler 0 uas-tag 2 inflight: CMD
Mon Apr 26 14:58:26 2021 kern.info kernel: [ 473.090726] sd 1:0:0:0: tag#1 CDB: opcode=0x0 00 00 00 00 00 00
Mon Apr 26 14:58:53 2021 kern.info kernel: [ 500.363162] sd 1:0:0:0: [sdb] tag#2 uas_eh_abort_handler 0 uas-tag 3 inflight: CMD
Mon Apr 26 14:58:53 2021 kern.info kernel: [ 500.371094] sd 1:0:0:0: [sdb] tag#2 CDB: opcode=0x2a 2a 00 00 06 48 00 00 00 01 00
Mon Apr 26 14:58:53 2021 kern.info kernel: [ 500.379925] scsi host1: uas_eh_device_reset_handler start
Mon Apr 26 14:58:54 2021 kern.info kernel: [ 500.483161] usb 1-1.3: reset high-speed USB device number 5 using ehci-platform
Mon Apr 26 14:58:54 2021 kern.info kernel: [ 500.684506] scsi host1: uas_eh_device_reset_handler success

5

Follow up Log. I tried to access some files in 3.201 and after a few worked, the router shutdown then rebooted itself.

Thu Apr 29 09:56:43 2021 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED 38:f9:d3:b9:f6:1f
Thu Apr 29 09:56:43 2021 daemon.info hostapd: wlan0: STA 38:f9:d3:b9:f6:1f IEEE 802.11: authenticated
Thu Apr 29 09:56:43 2021 daemon.info hostapd: wlan0: STA 38:f9:d3:b9:f6:1f IEEE 802.11: associated (aid 1)
Thu Apr 29 09:56:43 2021 daemon.notice hostapd: wlan0: AP-STA-CONNECTED 38:f9:d3:b9:f6:1f
Thu Apr 29 09:56:43 2021 daemon.info hostapd: wlan0: STA 38:f9:d3:b9:f6:1f RADIUS: starting accounting session 276BA3D438009D0A
Thu Apr 29 09:56:43 2021 daemon.info hostapd: wlan0: STA 38:f9:d3:b9:f6:1f WPA: pairwise key handshake completed (RSN)
Thu Apr 29 09:58:27 2021 kern.info kernel: [ 3467.332417] usb 1-1.3: new high-speed USB device number 6 using ehci-platform
Thu Apr 29 09:58:27 2021 kern.info kernel: [ 3467.552619] scsi host2: uas
Thu Apr 29 09:58:27 2021 kern.notice kernel: [ 3467.559960] scsi 2:0:0:0: Direct-Access LaCie Rugged THB USB3 051E PQ: 0 ANSI: 6
Thu Apr 29 09:58:30 2021 kern.notice kernel: [ 3470.204676] sd 2:0:0:0: [sdc] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
Thu Apr 29 09:58:30 2021 kern.notice kernel: [ 3470.212750] sd 2:0:0:0: [sdc] 4096-byte physical blocks
Thu Apr 29 09:58:30 2021 kern.notice kernel: [ 3470.229162] sd 2:0:0:0: [sdc] Write Protect is off
Thu Apr 29 09:58:30 2021 kern.debug kernel: [ 3470.234274] sd 2:0:0:0: [sdc] Mode Sense: 43 00 00 00
Thu Apr 29 09:58:30 2021 kern.notice kernel: [ 3470.243043] sd 2:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn’t support DPO or FUA
Thu Apr 29 09:58:30 2021 kern.warn kernel: [ 3470.253522] sd 2:0:0:0: [sdc] Optimal transfer size 33553920 bytes not a multiple of physical block size (4096 bytes)
Thu Apr 29 09:58:30 2021 kern.info kernel: [ 3470.313434] sdc: sdc1 sdc2
Thu Apr 29 09:58:30 2021 kern.notice kernel: [ 3470.324942] sd 2:0:0:0: [sdc] Attached SCSI disk
Thu Apr 29 09:58:41 2021 kern.warn kernel: [ 3481.266543] FAT-fs (sdc1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
Thu Apr 29 09:58:51 2021 kern.warn kernel: [ 3491.794008] [EXFAT] trying to mount…
Thu Apr 29 09:58:53 2021 kern.warn kernel: [ 3493.246648] [EXFAT] mounted successfully
Thu Apr 29 10:02:46 2021 kern.err kernel: [ 3726.858505] usb 1-1.3: stat urb: status -32
Thu Apr 29 10:02:47 2021 kern.err kernel: [ 3727.308535] usb 1-1.3: cmd cmplt err -32
Thu Apr 29 10:02:47 2021 kern.err kernel: [ 3727.312668] usb 1-1.3: stat urb: status -32
Thu Apr 29 10:02:48 2021 kern.err kernel: [ 3728.906281] usb 1-1.3: cmd cmplt err -32
Thu Apr 29 10:02:48 2021 kern.err kernel: [ 3728.910396] usb 1-1.3: stat urb: status -32
root@GL-X750:~# client_loop: send disconnect: Broken pipe

Any suggestions? I very much want the x750 optimizations in 3.201, but definitely need file sharing to work. Am I stuck on 3.105?

6

you can try to repair the HDD partition, refer:

or, you can backup HDD file, format the HDD to “NTFS” format to use.

7

Spent a whole day on this, ended up buying a new 4TB WD Passport.

It works perfectly on 3.201 in ExFAT.

Solution: buy new hardware.

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