C’mon, GL-Inet, it’s not serious - you rolled out 4.8.2 with DNS bug, ok this could happen to anyone, it’s your QA issue. BUT. You don’t allow ppl who were on 4.8.1 to roll back. There’s no 4.8.1 on your FW download page. Is it so hard to publish it? Please do it.
Hi
We noticed your comment in another post, and it appears you are not using ADG Home.
Therefore, this may differ from known issues.
Could you please describe in detail the DNS-related problems you are encountering and share your current DNS configuration with us?
Regarding firmware version 4.8.1, we have identified several issues with it and have since withdrawn it from the official website.
We do not recommend continuing to use this version.
You might consider rolling back to version 4.7.7.
@hrk_hrk and everyone else using GL iNet firmware. Keep copies of all your GL iNet firmware files. They constantly remove old firmware copies, even when the new version is broken.
It is not right, but it is how GL iNet operates.
- you don’t have to recommend firmware, you can always say “we don’t recommend” but give users the choice.
- my router symptoms are described in another thread, I don’t think I have anything to add, so I’ll just repeat them: intermittent slow page loading, intermittent absence or partial absence of pictures on page. Usually hitting shift-refresh one or two times help. Other member pointed out it could be DNS issues, I can’t know if it the case, but sounds like plausible explanation
- yes I don’t use that AdGuard Home feature
- I changed DNS settings from Auto to preset “Google Public DNS”. The issue is now about ten times less noticeable, but still present.
The problem isn’t with Adguard Home, I use it but have tried turning it off, turning off features etc, and nothing fixes it completely.
Did you try disabling hardware acceleration as others have suggested? Did it not work for you?
@bruce I’m going to reply here as my account is new and cant reply again on that big megathread about this problem where you posted:
After investigating a bit more, I can confirm it has nothing to do with Adguard (even though I’m an Adguard user). Many users reporting timeouts and very slow loading of pages have reported that they haven’t once used Adguard. I myself have tried turning it off completely and the problems are still there. I have tried turning on/off several settings, changing DNS servers over and over to no avail…
Yesterday I tried turning off hardware acceleration and it seems like the problem is mostly gone (as of now at least, I’ll edit this post if it comes back and hardware accel wasn’t the problem). The thing is that most of us >need< hardware acceleration so turning it off is not a fix, so this needs to get fixed ASAP.
If changing the DNS to Google Public DNS helps at times, it does suggest that the problem may indeed be DNS-related.
To confirm this, could you please run the following commands in either the Command Prompt (on Windows) or Terminal (on macOS) the next time the issue occurs?
nslookup google.com
ping 8.8.8.8
# On Windows
tracert 8.8.8.8
# On MacOS
traceroute 8.8.8.8
Please share the output of these commands with us so we can analyze the results.
Thank you for sharing your findings.
We brought up AdGuard Home because other users have reported issues with it when using firmware version 4.8.2. We wanted to see if your experience was related or if it was a different issue.
Thank you for looking into this. In my case when turning off Adguard and using normal Google DNS, the problem seemed to go away, but it later came back as always. Another user posted exactly the same findings in the megathread.
What seems to have helped for now at least is totally turning off network acceleration, I’m no longer getting timeouts and images and things not loading… Lets see if it sticks for now, even though this isn’t actually a solution (this is with Adguard Home turned on).