I recently purchased a GL-AR300M16-ext. Through my Android phone, I can access the web interface. Through my Windows 11 Laptop, unfortunately, this does not work. Does anyone have any tips?
Hi Matjuhnl,Can you please share more details with us?
#1.Did the laptop get the right IP address?
#2.What is prompted when the Laptop cannot access the web interface?
#3.What browser did you use to access it?
#1.Did the laptop get the right IP address? //Matjuhnl: Yes it is in range.
#2.What is prompted when the Laptop cannot access the web interface? //Matjuhnl: ERR_CONNECTION_REFUSED.
#3.What browser did you use to access it? //Matjuhnl: Chrome, Edge, Opera.
How do you access the web interface? By which IP?
Do you use VPN on your PC?
I use the default gateway. If I have given the router a factory reset, the default gateway is: 192.168.8.1.
Is there another network involved with the IP range 192.168.8.0/24?
A provider from Denmark sells Huawei G4 routers with the same range. This results in very strange routes.
When you have a classical setup, it should have:
ISP (hole in the wall where the Internet comes from) goes in “ISP router” (IP different from 192.168.8.1)
from LAN ISP Router to WAN AR300
Android via WLAN to WLAN AR300
Laptop via (W)LAN to AR300
So from your Windows CMD you should be able to start a
tracert google.com and see the hops.
Please provide the first 4 hops.
Thanks for your help, I really appreciate it. After all, I genuinely don’t know where to look for it. Below though is the result of the tracert google.com:
1 24 ms 2 ms 2 ms 10.0.0.1
2 3 ms 9 ms 3 ms 192.168.1.1
3 7 ms 5 ms 5 ms 1-16-20-31.ftth.glasoperator.nl [220.127.116.11]
4 16 ms 10 ms 8 ms 10.10.12.81
That confuses me. Why do you have the 10.0.0.x network active?
I have no idea… I don’t really understand the above content.
The first hop should be 192.168.8.1 (the GL-Inet router). But 192.168.8.1 at any point would be fine.
This command shows us the hops (routers) between your Laptop over your ISP to the server Google.com. … But Google itself is not important for us, we only need the route til your ISP, so the first hops are enough.
May you have another interface active that provides the default route. Maybe trough a VPN or similar service
The issue is not that the GL-Inet router is not reachable, the issue is that the Laptop doing something we don’t know.
If the laptop is connected to the AR300 via LAN or WLAN and has no other active device it should work.
If you have some VPN or ‘privacy/security solution’ installed, it needed to be disabled.
My next step would be to check in CMD
ipconfig /all for active interfaces with th network 192.168.8.0/24 or 10.0.0.0/* and based on this understand
route (see route | Microsoft Learn).
Some interfaces are ‘intelligent’. So if there is no internet available on a LAN/WLAN, they will switch to the last known Internet enabled interface in reach … So you could choose the AR WLAN, but the Laptop will switch back silently until you cut the old connection hard (disable the AP or set to ‘do not autoconnect’ in windows).
It worked! Two adapters turned out to be active. These were being used by VMware. By deactivating them, the router’s web interface could be accessed again.
Huge thanks to all of you!