I remember now (it was Oct. last year so forgot about it, sorry). I returned the device because it was dropping the wifi connection all the time. It was odd since the router looked solid. I can live without Lucy as long as there is a way of making the device work. I really need that layer of security because I use unsecure public wifi most of the time accessed from a local library and free wifi here is very unrealiable.
Connectivity issues described already on this forum in the past:
AR750s Keeps disconnecting (very extensive thread, last post in October 2021, when I purchased and returned my unit to Amazon Australia).
I hope the company looks further into this because my experience was the same as described by the forum member “waponwapoff.”
NOTE: For the record. My connection is free wifi over a captive portal only acknowledging terms and conditions; no username and password are required. But in my particular case a shitty wifi is causing the router to disconnect all the time. Not blaming the device in that regard.
Maybe there is a setting that would allow the router to reconnect automatically after a wifi connectivity loss.
Thanks!