Gl_monitor

jhamill · February 15, 2020, 1:21am

I’m getting this error message up to 3 times per day on slate. it’s not a ‘huge’ issue but every time it does a restart of the switch I get a new ip address on the wan which is a bit of a pain (ISP issue but not really necessary).
Current Version3.100
Compile Time2019-12-21 10:01:57

Feb 6 13:44:30 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 9 21:41:59 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 10 04:33:40 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 10 05:03:48 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 10 07:28:37 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 11 06:51:46 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 12 16:52:50 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 13 04:16:28 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 14 08:29:40 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 14 23:09:38 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.
Feb 15 11:19:35 GL-AR750S gl_monitor[3355]: Failed to connect to the switch. Use the “list” command to see which switches are available.

luochongjun · February 17, 2020, 2:21am

You can try to statically bind your device to the router so you always get the same IP.

The setting as following

jhamill · February 17, 2020, 2:37am

unfortunately that’s not an option as ISP issues dynamic IP addresses which seem to be all over the place so I can’t even pick one to use. You need to pay extra to get a static IP.

luochongjun · February 17, 2020, 2:40am

The ISP gives you dynamic IP, which means it’s always changing, and that doesn’t seem to be a problem at 750S

jhamill · February 22, 2020, 11:08pm

I think you are focusing on the wrong issue here.

My question really relates to why the gl_monitor is failing to connect to the switch, which are the internal ethernet ports to the device.
john

luochongjun · February 27, 2020, 1:54am

gl_monitor will monitor whether your WAN port is normally connected to your superior. If the IP assigned by your ISP is invalid, the system will try to obtain a valid IP again.
I do not rule out the existence of a bug in the firmware.
You can try to use other devices. Can the device keep the IP and can access the Internet normally？

jhamill · March 7, 2020, 10:25pm

Hi,
just as an update to this issue with ethernet switch not being contacted. I disabled GL_Monitor 4 days ago. Since this time the switch issue has not ocurred and more importantly the flow-on matter of WAN IP address changing each time GL_Monitor reset the switch is NOT occuring any more. I would tend to point this to being a bug in GL_Monitor whereby it’s resetting the switch probably unnecessarily.
Anything I can to do to help further track this down please let me know.

luochongjun · March 9, 2020, 1:41am

Thank you for helping with the test.
Can you provide the full LOG of these days.