GL-SFT1200 Repeater Connection Drops Indefinitely

Technical Support for Routers
1

Hi guys, the GL-SFT1200 drops the known network connection forever, we need to access the router and connect to it manually. Do you know an option to fix this?

I recorded a video of the problem: https://www.youtube.com/watch?v=_2RfodLXpv0

I'm feeling a bit desperate, we have installed around 30 or 40 routers and all of them have the same problem. We are trying to use the same router in 500 more computer for the next 3 years but we need to get this problem fixed!

2

Hello,

  1. May I know how to reproduce this issue?
    Does the repeater stay connected 24-48H, and then disconnect the repeater without any operation and cannot reconnect? Has the router been restarted during this period?

  2. If the issue occurs, please export the issue syslog and share with us.