GL-X3000 not connecting anymore to cellular network

Technical Support for Routers
1

Hi,

we purchased a GL-X3000 a few weeks back, inserted the SIM card from Videotron, hit auto-detect and everything worked as expected. Since this monday, it won't connect anymore to the internet. The card is found, the signals seem mostly ok, the towers

Here are the things I have tried so far:

  • Verified the SIM card works in another device (IPad) and connects to cellular network
  • Tried another working SIM card same carrier - not working
  • Tried slot 1 and 2 - not working
  • Using another carrier (Virgin Mobile) - OK
  • Updated firmware to latest stable version - not working
  • Updated firmware to beta version - not working
  • Updated modem firmware to latest (Quectel github) - not working
  • Verified APN settings from carrier :

Données mobiles de nouvelle génération (LTE, 5G, etc.)
APN : media.ng
MMSC : http://media.videotron.com
MCC : 302
MNC : 500
Type d’APN : default, mms, supl

I have read through the other posts. I would appreciate any help.

Thank you

2

Does the page show that the sim card is not registered?

4

No. It finds the card, the carrier and sets up the right APN when using auto setup.
There is a requestSetupDataCall error and modem_0001 ends up offline when looking at the log.

5

Can I see the log?

6

Fri Oct 11 06:21:27 2024 daemon.notice netifd: Interface 'modem_0001' is now down
Fri Oct 11 06:21:27 2024 user.notice kmwan: config json str={ "op": 3, "data": { "cells": [ "modem_0001" ] } }
Fri Oct 11 06:21:27 2024 kern.debug kernel: [ 430.025573] kmwan: Delete node:modem_0001
Fri Oct 11 06:21:30 2024 daemon.notice netifd: Interface 'modem_0001' is setting up now
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): ERROR
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): Failed to parse message data
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): ERROR
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:33 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:34 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:34 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:34 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:37 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:37 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:37 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:38 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:38 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:38 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:38 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:38 2024 daemon.notice netifd: modem_0001 (20668):
Fri Oct 11 06:21:38 2024 daemon.notice netifd: modem_0001 (20668): OK
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (20668): Device only supports raw-ip mode but is missing this required driver attribute: /sys/class/net/rmnet_mhi0/qmi/raw_ip
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:915] QConnectManager_Linux_V1.6.3.1
Fri Oct 11 06:21:48 2024 kern.err kernel: [ 451.035746] [I][mhi_netdev_open] Opened net dev interface
Fri Oct 11 06:21:48 2024 daemon.notice netifd: Interface 'modem_0001' is now up
Fri Oct 11 06:21:48 2024 daemon.notice netifd: Interface 'modem_0001_4' is enabled
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:916] Find /sys/bus/usb/devices/1-1.2 idVendor=0x2c7c idProduct=0x801, bus=0x001, dev=0x004
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:916] network interface '' or qmidev '' is not exist
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:916] netcard driver = pcie_mhi, driver version = V1.3.4
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:916] qmap_mode = 1, qmap_version = 9, qmap_size = 15360, muxid = 0x81, qmap_netcard = rmnet_mhi0
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:917] Modem works in QMI mode
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:934] cdc_wdm_fd = 7
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:947] Get clientWDS = 15
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:950] Get clientWDS = 16
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:954] Get clientDMS = 1
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:956] Get clientNAS = 3
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:959] Get clientUIM = 2
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:962] Get clientWDA = 1
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:965] requestBaseBandVersion RM520NGLAAR03A04M4G
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:968] qmap_settings.rx_urb_size = 15360
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:968] qmap_settings.ul_data_aggregation_max_datagrams = 11
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:968] qmap_settings.ul_data_aggregation_max_size = 8192
Fri Oct 11 06:21:48 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:968] qmap_settings.dl_minimum_padding = 0
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:985] requestGetSIMStatus SIMStatus: SIM_READY
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:989] requestGetProfile[1] media.ng///0/IPV4V6
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:989] requestSetProfile[1] media.ng///0/IPV4V6
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:989] no need to set skip the rest
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:992] requestRegistrationState2 MCC: 302, MNC: 500, PS: Attached, DataCap: 5G_NSA
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:48:996] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:000] requestQueryDataCall IPv6ConnectionStatus: DISCONNECTED
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:012] requestSetupDataCall WdsConnectionIPv4Handle: 0xe2d8b960
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:017] trying to get ipv6 address
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:024] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:024] call_end_reason is 1
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:024] call_end_reason_type is 2
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:024] call_end_reason_verbose is 210
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:024] try to requestSetupDataCall 5 second later
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:024] your sim card may not support ipv6, please contact your carrier
Fri Oct 11 06:21:49 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:49:024] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Fri Oct 11 06:21:50 2024 user.notice firewall: Reloading firewall due to ifup of modem_0001 (rmnet_mhi0)
Fri Oct 11 06:21:50 2024 user.notice kmwan: config json str={ "op": 2, "data": { "cells": [ { "interface": "modem_0001", "netdev": "rmnet_mhi0", "track_mode": "passive", "addr_type": 4, "tracks": [ { "type": "ping", "ip": "1.1.1.1" }, { "type": "ping", "ip": "8.8.8.8" }, { "type": "ping", "ip": "208.67.222.222" }, { "type": "ping", "ip": "208.67.220.220" } ] } ] } }
Fri Oct 11 06:21:50 2024 kern.debug kernel: [ 452.453742] [add_dev_config 287]add node success. iface:modem_0001, dev:rmnet_mhi0, ifindex:5
Fri Oct 11 06:21:52 2024 kern.info kernel: [ 454.159834] net rmnet_mhi0: link_state 0x0 -> 0x1
Fri Oct 11 06:21:52 2024 kern.info kernel: [ 454.165161] IPv6: ADDRCONF(NETDEV_CHANGE): rmnet_mhi0: link becomes ready
Fri Oct 11 06:21:52 2024 daemon.notice netifd: Network device 'rmnet_mhi0' link is up
Fri Oct 11 06:21:52 2024 daemon.notice netifd: Network alias 'rmnet_mhi0' link is up
Fri Oct 11 06:21:52 2024 daemon.notice netifd: Interface 'modem_0001_4' has link connectivity
Fri Oct 11 06:21:52 2024 daemon.notice netifd: Interface 'modem_0001_4' is setting up now
Fri Oct 11 06:21:52 2024 daemon.notice netifd: modem_0001_4 (21698): udhcpc: started, v1.33.2
Fri Oct 11 06:21:52 2024 daemon.notice netifd: modem_0001_4 (21698): udhcpc: sending discover
Fri Oct 11 06:21:52 2024 daemon.notice netifd: modem_0001_4 (21698): udhcpc: sending select for 100.118.23.254
Fri Oct 11 06:21:52 2024 daemon.notice netifd: modem_0001_4 (21698): udhcpc: lease of 100.118.23.254 obtained, lease time 7200
Fri Oct 11 06:21:52 2024 daemon.notice netifd: Interface 'modem_0001_4' is now up
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: reading /tmp/resolv.conf.d/resolv.conf.auto
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using only locally-known addresses for domain test
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using only locally-known addresses for domain onion
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using only locally-known addresses for domain localhost
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using only locally-known addresses for domain local
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using only locally-known addresses for domain invalid
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using only locally-known addresses for domain bind
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using only locally-known addresses for domain lan
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using nameserver 24.200.243.189#53
Fri Oct 11 06:21:52 2024 daemon.info dnsmasq[7165]: using nameserver 24.201.245.77#53
Fri Oct 11 06:21:52 2024 daemon.err eco[8319]: RTNETLINK answers: No such file or directory
Fri Oct 11 06:21:52 2024 user.notice firewall: Reloading firewall due to ifup of modem_0001_4 (rmnet_mhi0)
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:50:030] trying to get ipv6 address
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:50:036] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:50:036] call_end_reason is 1
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:50:036] call_end_reason_type is 2
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:50:036] call_end_reason_verbose is 210
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:50:036] try to requestSetupDataCall 10 second later
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:50:036] your sim card may not support ipv6, please contact your carrier
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:50:036] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:21:53:166] requestRegistrationState2 MCC: 302, MNC: 500, PS: Attached, DataCap: 5G_NSA
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:00:167] trying to get ipv6 address
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:00:172] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:00:172] call_end_reason is 1
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:00:172] call_end_reason_type is 2
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:00:172] call_end_reason_verbose is 210
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:00:172] try to requestSetupDataCall 20 second later
Fri Oct 11 06:22:00 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:00:172] your sim card may not support ipv6, please contact your carrier
Fri Oct 11 06:22:35 2024 authpriv.info dropbear[22735]: Child connection from 192.168.8.190:60052
Fri Oct 11 06:22:39 2024 authpriv.notice dropbear[22735]: Password auth succeeded for 'root' from 192.168.8.190:60052
Fri Oct 11 06:22:54 2024 authpriv.info dropbear[22735]: Exit (root) from <192.168.8.190:60052>: Disconnect received
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:00:172] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:13:478] requestRegistrationState2 MCC: 302, MNC: 500, PS: Attached, DataCap: 5G_NSA
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:20:478] trying to get ipv6 address
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:20:483] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:20:483] call_end_reason is 1
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:20:483] call_end_reason_type is 2
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:20:483] call_end_reason_verbose is 210
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:20:483] try to requestSetupDataCall 40 second later
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:20:483] your sim card may not support ipv6, please contact your carrier
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:20:483] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:39:728] requestRegistrationState2 MCC: 302, MNC: 500, PS: Attached, DataCap: 5G_NSA
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:22:40:351] requestRegistrationState2 MCC: 302, MNC: 500, PS: Attached, DataCap: 5G_NSA
Fri Oct 11 06:23:01 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:23:01:373] trying to get ipv6 address
Tue Oct 15 11:02:46 2024 cron.err crond[5278]: time disparity of 6039 minutes detected
Tue Oct 15 11:03:30 2024 authpriv.info dropbear[24687]: Child connection from 192.168.8.190:60097
Tue Oct 15 11:03:33 2024 authpriv.notice dropbear[24687]: Password auth succeeded for 'root' from 192.168.8.190:60097

7

For some reason, the log was not updating with today's connection attempts. Here it is:

Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:23:01:377] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-11_06:23:01:377] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:02:57:462] trying to get ipv6 address
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:02:57:466] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:02:57:466] call_end_reason is 1
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:02:57:466] call_end_reason_type is 2
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:02:57:466] call_end_reason_verbose is 210
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:02:57:466] try to requestSetupDataCall 60 second later
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:02:57:466] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:02:57:466] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:03:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:03:57:519] trying to get ipv6 address
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:03:57:525] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:03:57:525] call_end_reason is 1
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:03:57:525] call_end_reason_type is 2
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:03:57:525] call_end_reason_verbose is 210
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:03:57:525] try to requestSetupDataCall 60 second later
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:03:57:525] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:03:57:525] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:04:57:570] trying to get ipv6 address
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:04:57:576] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:04:57:576] call_end_reason is 1
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:04:57:576] call_end_reason_type is 2
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:04:57:576] call_end_reason_verbose is 210
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:04:57:576] try to requestSetupDataCall 60 second later
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:04:57:576] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:04:57:576] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:05:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:05:57:630] trying to get ipv6 address
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:05:57:636] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:05:57:636] call_end_reason is 1
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:05:57:636] call_end_reason_type is 2
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:05:57:636] call_end_reason_verbose is 210
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:05:57:636] try to requestSetupDataCall 60 second later
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:05:57:636] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:05:57:636] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:06:57:694] trying to get ipv6 address
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:06:57:701] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:06:57:701] call_end_reason is 1
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:06:57:701] call_end_reason_type is 2
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:06:57:701] call_end_reason_verbose is 210
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:06:57:701] try to requestSetupDataCall 60 second later
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:06:57:701] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:06:57:701] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:07:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:07:57:762] trying to get ipv6 address
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:07:57:767] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:07:57:767] call_end_reason is 1
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:07:57:767] call_end_reason_type is 2
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:07:57:767] call_end_reason_verbose is 210
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:07:57:767] try to requestSetupDataCall 60 second later
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:07:57:767] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:07:57:767] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:08:57:819] trying to get ipv6 address
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:08:57:823] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:08:57:823] call_end_reason is 1
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:08:57:823] call_end_reason_type is 2
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:08:57:823] call_end_reason_verbose is 210
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:08:57:823] try to requestSetupDataCall 60 second later
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:08:57:823] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:08:57:823] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:09:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:09:57:878] trying to get ipv6 address
Tue Oct 15 11:11:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:09:57:883] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:11:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:09:57:883] call_end_reason is 1
Tue Oct 15 11:11:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:09:57:883] call_end_reason_type is 2
Tue Oct 15 11:11:57 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:09:57:883] call_end_reason_verbose is 210
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:09:57:883] try to requestSetupDataCall 60 second later
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:09:57:883] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:09:57:883] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:10:57:942] trying to get ipv6 address
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:10:57:947] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:10:57:947] call_end_reason is 1
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:10:57:947] call_end_reason_type is 2
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:10:57:947] call_end_reason_verbose is 210
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:10:57:947] try to requestSetupDataCall 60 second later
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:10:57:947] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:10:57:947] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:11:58 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:11:57:994] trying to get ipv6 address
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001_4 (21698): udhcpc: received SIGTERM
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001_4 (21698): udhcpc: unicasting a release of 100.118.23.254 to 100.118.23.253
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001_4 (21698): udhcpc: sending release
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001_4 (21698): udhcpc: entering released state
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001_4 (21698): Command failed: Permission denied
Tue Oct 15 11:12:40 2024 daemon.notice netifd: Interface 'modem_0001_4' is now down
Tue Oct 15 11:12:40 2024 daemon.notice netifd: Network alias '' link is down
Tue Oct 15 11:12:40 2024 daemon.notice netifd: Interface 'modem_0001_4' has link connectivity loss
Tue Oct 15 11:12:40 2024 daemon.notice netifd: Interface 'modem_0001_4' is disabled
Tue Oct 15 11:12:40 2024 daemon.warn dnsmasq[7165]: no servers found in /tmp/resolv.conf.d/resolv.conf.auto, will retry
Tue Oct 15 11:12:40 2024 user.notice firewall: Reloading firewall due to ifdown of modem_0001 ()
Tue Oct 15 11:12:40 2024 kern.info kernel: [ 1166.203858] net rmnet_mhi0: link_state 0x1 -> 0x0
Tue Oct 15 11:12:40 2024 daemon.notice netifd: Network device 'rmnet_mhi0' link is down
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:11:58:000] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:11:58:000] call_end_reason is 1
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:11:58:000] call_end_reason_type is 2
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:11:58:000] call_end_reason_verbose is 210
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:11:58:000] try to requestSetupDataCall 60 second later
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:11:58:000] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:11:58:000] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:12:40:154] requestDeactivateDefaultPDP WdsConnectionIPv4Handle
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:12:40:184] QmiWwanThread exit
Tue Oct 15 11:12:40 2024 daemon.notice netifd: modem_0001 (21244): [10-15_11:12:40:184] qmi_main exit
Tue Oct 15 11:12:40 2024 daemon.notice netifd: Interface 'modem_0001' is now down
Tue Oct 15 11:12:40 2024 user.notice kmwan: config json str={ "op": 3, "data": { "cells": [ "modem_0001" ] } }
Tue Oct 15 11:12:40 2024 kern.debug kernel: [ 1166.548007] kmwan: Delete node:modem_0001
Tue Oct 15 11:12:59 2024 daemon.err modem_AT: (modem_AT.c:145) AT_Read@145 epoll timeout!
Tue Oct 15 11:13:02 2024 daemon.notice netifd: Interface 'modem_0001' is setting up now
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): ERROR
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): Failed to parse message data
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): ERROR
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:06 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:09 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:09 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:09 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:10 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:10 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:10 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:11 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:11 2024 daemon.notice netifd: modem_0001 (1959):
Tue Oct 15 11:13:11 2024 daemon.notice netifd: modem_0001 (1959): OK
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (1959): Device only supports raw-ip mode but is missing this required driver attribute: /sys/class/net/rmnet_mhi0/qmi/raw_ip
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:403] QConnectManager_Linux_V1.6.3.1
Tue Oct 15 11:13:21 2024 daemon.notice netifd: Interface 'modem_0001' is now up
Tue Oct 15 11:13:21 2024 kern.err kernel: [ 1207.472458] [I][mhi_netdev_open] Opened net dev interface
Tue Oct 15 11:13:21 2024 daemon.notice netifd: Interface 'modem_0001_4' is enabled
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:404] Find /sys/bus/usb/devices/1-1.2 idVendor=0x2c7c idProduct=0x801, bus=0x001, dev=0x004
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:405] network interface '' or qmidev '' is not exist
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:405] netcard driver = pcie_mhi, driver version = V1.3.4
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:405] qmap_mode = 1, qmap_version = 9, qmap_size = 15360, muxid = 0x81, qmap_netcard = rmnet_mhi0
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:405] Modem works in QMI mode
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:409] cdc_wdm_fd = 7
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:424] Get clientWDS = 15
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:426] Get clientWDS = 16
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:430] Get clientDMS = 1
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:433] Get clientNAS = 3
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:436] Get clientUIM = 2
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:439] Get clientWDA = 1
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:441] requestBaseBandVersion RM520NGLAAR03A04M4G
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:444] qmap_settings.rx_urb_size = 15360
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:444] qmap_settings.ul_data_aggregation_max_datagrams = 11
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:444] qmap_settings.ul_data_aggregation_max_size = 8192
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:444] qmap_settings.dl_minimum_padding = 0
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:464] requestGetSIMStatus SIMStatus: SIM_READY
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:467] requestGetProfile[1] media.ng///0/IPV4V6
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:468] requestSetProfile[1] media.ng///0/IPV4V6
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:468] no need to set skip the rest
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:471] requestRegistrationState2 MCC: 302, MNC: 500, PS: Attached, DataCap: 5G_NSA
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:474] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:478] requestQueryDataCall IPv6ConnectionStatus: DISCONNECTED
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:491] requestSetupDataCall WdsConnectionIPv4Handle: 0xe245fb80
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:495] trying to get ipv6 address
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:502] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:502] call_end_reason is 1
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:502] call_end_reason_type is 2
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:502] call_end_reason_verbose is 210
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:502] try to requestSetupDataCall 5 second later
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:502] your sim card may not support ipv6, please contact your carrier
Tue Oct 15 11:13:21 2024 daemon.notice netifd: modem_0001 (2547): [10-15_11:13:21:502] check whether the sim card has obtained an ipv6 address. AT command 'AT+CGPADDR'

8

This log, I'm still not sure what's wrong with it
Can I debug it remotely?
Technical Support via GoodCloud.tar (192 KB)
thank you

9

Yes it is possible. Router is ready. Let me know when.

10

Right now
Please send me your mac address and password privately