Hi, I have been using the GL - X3000 Splitz for about a year and 4 months or so. there’s an issue which doesn’t always persist but seems to come and go. The Router would always randomly Disconnect from cellular whether it be for a minute or a few hours and I would have to unplug it, reset it or update the firmware/ revert back to old firmware. I’m not exactly sure which firmware it was but at some point I seem to had fixed the issue, or at least I thought I did. my WiFi would work for months and months I think it was sometime after the 4.0406firmware update it finally stopped having issues and I also had added the cloud-flare DNS server in the Network settings. the problems seemed to be fixed. Then at some point I did another firmware update to 4.0411 and still no issues at all. Then all of a sudden 2 days ago it cuts off again but this time it was doing it way more often. Every hour on the hour. I honestly hadn’t done much research or set up much more on my router so I thought i was getting attacked or hacked or something. I don’t believe that was the case now. After 2 whole days of constant troubleshoots, updating firmwares and reverting firmwares, adding ports and adgaurds,using vpns, changing band settings kicking everything off my WiFi getting the GLinet apps and everything. I am now much more aware of the constant issues that not only myself but lots of people seem to have with this problem and going back all the way to 2023. It honestly doesn’t seem to matter what firmware I use but I can’t really go back to before 4.0406 because the cellular doesn’t seem to work on the earlier versions it just says SIM Is Not Registered and doesn’t work on those. Right now I am currently back on the 4.0406 because that seems to be the most stable one that doesn’t crash as much. But the thing when it crashes it’s no longer just the cellular, sometimes it will be the cellular and sometimes the whole router will seem to crash and no lights at all or it’s just the power light and 1 bar on the cellular other times No lights or just the power light. It will crash and then sometimes come back or it will not and I ll have to wait awhile for it to fix itself or I have to unplug in and plug it back in light comes on but then turns off again and than sometimes I have to comepletely reset the firmware to get it to work again. But it seems that if I just leave it plugged in and don’t touch it . Eventually it will come back on and start working again. But that can take hours or minutes to happen. It’s really frustrating. Especially after doing all these updates for it to constantly still have the same issue. I haven’t yet got into the root settings. I’m just now getting into those. I see an area for software. I’m not sure exactly what is in there but I just want to try and fix this issue. And hopefully be able to use the currently firmware with this fixed. If anyone else has these issues which I know you do. Let’s try and figure out the root cause of this so we all can accurately identify the main issue and hopefully actually solve it. Weather it be software, firmware, cellular or just a hardware issue. I just want this accurately identified. PS I used AT&T cellular sim and I’ve already done all those settings really with the broadband different versions. Plus I see people even on T-Mobile and others have the same issue. So I don’t even think it’s that. There’s not reported outages in my area or when it comes to cell towers. So I do genuinely think this is a problem with the GL X3000 Splitz itself. let me know if you have any suggestions for in the Root settings since I m pretty new to this. Or if you need any info about my current settings in there to help further identify the issue. I’m not very good at this stuff but might as-well learn so I can become professional at this type of thing for myself and for others. And to make myself as secure as possible when using the internet.
Hello,
Please try to flash the v4.7.1 firmware in uboot mode and see if there is any improvement.
Firmware v4.7.1: GL.iNet download center
The guide to flash the firmware in uboot: Debrick via Uboot - GL.iNet Router Docs 4
If it does not have improvement, please contact our support team support@gl-inet.com, and cite this thread.
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