GL-X3000, worse speeds than my standard 5G router

Technical Support for Routers 4G LTE, 5G NR, USB modems
1

Hi all,

Not an overly techy person here. I live just outside London UK and can't get fast home internet.

I'm with Three mobile 5G and have their router that comes with the broadband packaged. Speeds have peaked as high as 250 mbps but averages at around 80-100.

I brought the X3000 based on all of the glowing reviews I've seen and the speed on average is around 20mbps.

So before I send it back for a refund can anyone advise on any settings that potentially need changing/unlocking to at least find the same speed that I used to get.

I have done the fireware update to bring it up to date

Cheers

2

Do you know if they limit the speed to their devices maybe? Is there something in the contract like this?

3

Have you changed the TTL to 65? And changed the IMEI number to that of a mobile phone?

4

No there's no speed cap

5

I changed it to 65 like you suggested, but didn't make any difference. I'll try and find a guide to change the iMEI number cheers

6 
AT +EGMR=1,7,"357994257490972"

Is the AT command, Galaxy S24 Ultra.
https://www.imei.info/

7

I'm noticing a similar problem. I recently tried testing again with the T-Mobile G4AR 5G gateway and can achieve download speeds of 850Mbit on it. I'm lucky if I can break 500Mbit on the GL-X3000. I have tried factory reset, different bands, NSA/SA, different modem selections with
AT+QMBNCFG, etc.

Nothing seems to give me the raw download speeds that the T-Mobile gateway provides. It's strange because it's using an x62 modem chipset also and locked to NSA mode, yet getting faster speeds.

EDIT: To add, I am using a Waveform QuadPro external antenna with both. Not sure if that matters much.

8

Try changing the IMEI of the X3000.
Try replacing the attached antenna.

Have you ever tried to upgrade the modem firmware?

9

I have a colleague here in Italy with the same problem, I suggested this solution but doesn't works.
The same SIM with an iPhone 16 PRO goes much better (2x on both uplink and downlink)

10

I’ve changed the IMEI number, I found a Reddit post and copied and pasted but it doesn’t seem to have helped. What IMEI number should be in there and what’s the benefit of changing it?

11

Same issue in my case. I have tried with original antennas and with Waveform Quadpro, both get similar speeds. I have even replaced my TMHI sim and repaired the IMEI to no avail. I have also performed a modem firmware update to the latest.

12

I am in the UK and a new user too
The x3000 is horrendously complex for my level of IT skills but I have managed to get it working by not fiddling with bits like IMEI etc.
It is therefore bog standard.
BUT the device has managed to make a very week 5G signal reliable 24 hrs a day at 100mbps, the 3 network card can only manage about 25mbps via LTE in my Tp-link router!?
The support you have received is very poor , you should get better for £400. Send it back and stick with 3!!!