GL-XE300 Can't send and recive sms for help

marcobrianza · November 9, 2023, 8:59am

lizh · November 9, 2023, 10:26am

Hi marcobrianza:

Please help to exec
AT+CPMS="ME","ME","ME"

Thanks!

marcobrianza · November 23, 2023, 7:06pm

hello, I have made several changes ad downgraded the to
Version: 3.217 with this version SMS is working

upgrading to Version: 4.3.7 release5
there is no more the error page but SMS feature is not working
I think this should be fixed in this beta firmware

AT+CPMS=“ME”,“ME”,"ME

responds

+CPMS: 1,255,1,255,1,255

OK

marcobrianza · November 24, 2023, 7:21am

I see that SMS can be received but not sent

centennial · December 12, 2024, 9:01pm

I have the same error.... latest 4.0 firmware, now doesn't send SMS anymore.

alzhao · December 15, 2024, 2:15pm

This is fixed via private support. It is a bug that we fixes in firmware 4.5 and later. If you use firmware older than 4.5 it may have this problem when using some SIM.

bobstay · January 10, 2025, 10:02pm

Hi, I am also experiencing this issue on GL-XE300. Please can you send me firmware 4.5 or later to resolve it?

Javon_ma · January 13, 2025, 6:22am

Hi @bobstay follow the steps below to share your device so you can troubleshoot it remotely
请按照以下步骤共享您的设备，以便您可以远程排除故障
Technical Support via GoodCloud.tar (192 KB)Thanks!