My Glinet devices are behind a firewall, with outbound ports blocked by default. They cannot connect to eu.goodcloud.xyz, while they can when connected to my domestic ISP.
Thus I need to know which ports are used by glinet device to connect to GoodCloud. And ideally to which IP address, sothat I can have this ports opened for outbound traffic.
Sorry to object: if I plug my glinet within a corporate network (with outgoing ports blocked), it will not connect to goodcloud. So there must be some unusual ports used to access GoodCloud, but which ones ?
12:35:46: query[A] eu.goodcloud.xyz from
12:35:46: forwarded eu.goodcloud.xyz to 9.9.9.10
12:35:46: reply d2ygakqc01hbzq.cloudfront.net is 2600:9000:20f0:3200:8:ea4d:fd80:93a1
12:35:46: reply d2ygakqc01hbzq.cloudfront.net is 2600:9000:20f0:ac00:8:ea4d:fd80:93a1
12:35:46: reply d2ygakqc01hbzq.cloudfront.net is 2600:9000:20f0:be00:8:ea4d:fd80:93a1
12:35:46: reply d2ygakqc01hbzq.cloudfront.net is 2600:9000:20f0:4200:8:ea4d:fd80:93a1
12:35:46: reply d2ygakqc01hbzq.cloudfront.net is 2600:9000:20f0:aa00:8:ea4d:fd80:93a1
12:35:46: reply d2ygakqc01hbzq.cloudfront.net is 2600:9000:20f0:7a00:8:ea4d:fd80:93a1
12:35:46: reply d2ygakqc01hbzq.cloudfront.net is 2600:9000:20f0:1600:8:ea4d:fd80:93a1
12:35:46: reply d2ygakqc01hbzq.cloudfront.net is 2600:9000:20f0:400:8:ea4d:fd80:93a1
12:35:47: reply eu.goodcloud.xyz is
it's behind cloudfront, so there's no static ip address or ports
https (TCP 443) is open on this network, so there must be something else that is preventing the glinet to register... If I activate a VPN (client) on glinet for cloud connection, it will indeed connect.
I've filtered my Fortinet firewall from Spain, and the device uses port TCP/18883 to display its status on the GoodCloud website and for the mobile app to work. It also uses port TCP/59127 (this could be a random port, although it seems to always appear the same in several tests).
The first port is AWS services. The second is GoodCloud. However, if you don't have access to the firewall, it'll be difficult to resolve this. It's possible that your company only allows HTTP/S.
And if you have access to the firewall, you should be able to do the same thing yourself.