Glitch with fios router

Technical Support for Routers
1

I have had an ongoing issue with my configuration:

fios modem/router CR1000A Firmware Version 3.3.0.11
->
GL-MT6000 firmware: v4.6.4

The two routers have different ip domains and the gli router is the only client of the fios router.

On the auto reboot of the gli router the following conditions occur:

  • there is no internet on the gli network
  • verizon network is not providing internet when I wire another computer directly into the ethernet of that router
  • verizon router is accessible via ip (direct connection only) and reads its self as online (but its not delivering internet)
  • verizon reads GL-MT6000 as offline (but it is on an serving the network properly)
  • GL-MT6000 reads "connecting to" wan ethernet (verizon router)

Restarting the fios router solves this situation.

This seems to happen on scheduled reboot of GLi router, which I have turned off.

It seems like fios router is glitching out?
Has anyone seen this problem before, any tips to solve it?

I turned off autoreboot on the gl router for now and it think that will stop it.
I've also ordered an auto rebooter for the fios modem but i would like to understand and solve the problem via proper configuration.

Thanks in advance I'll also try verizon but I expect them to tell me nothing.

2

Hi

  1. May I confirm that can only restart the modem fix the issue?
  2. Can only restart the Flint 2 fix the issue? (When the modem boot-up complete)
    Probably I have a question why restart fios modem router again, Flint2 will be fine?

PM me the SSH print and the syslog (GL Admin Panel -> System -> Log) after reproduced this issue -> cannot access Internet -> restart the fios modem (not restart the Flint2), export the syslog.

SSH to Flint2:

ifconfig
ip r
cat /etc/config/network
4

Hello,

I wonder if there’s a way to tweak the settings on the Fios router to ensure it properly recognizes the GL-MT6000 as a client. Have you tried disabling any features like IP conflict detection or changing the DHCP lease time? Also, it might be worth checking if there are any firmware updates for the Fios router—sometimes manufacturers release fixes for connectivity issues.

5

hi thank you bruce, I noticed that the logs , at least the ones I could see, did not go back very far (just a few hours) is there a setting or plugin for the flint that will make it keep longer logs?

6

I will try this later in the week, I also contacted verizon regarding settings for their modem.

7

Make the log record longer:

uci set system.@system[0].buffersize=204800 
uci set system.@system[0].log_size=600   
uci commit