I had to do a factory reset while setting up a new GLS-1300, after the factory reset it’s no longer recognizing the incoming internet on the WAN port. I know the incoming internet connection is working because I can plug it into the old router and it works fine. I have toggled the WAN/LAN setting and it has no effect, I still get the no connection error message.
Because it can’t detect the connection I don’t have the option to choose DHCP and release any existing connection. Any help would be appreciated.