GoodCloud, I can't add more than one alert in notifications

Cloud Services
1

Hello,

I can't add more than one alert to notifications. Once I add an alert, the +ADD button turns gray, and it's no longer possible to add more alerts.

The devices I have added in GoodCloud are a Beryl AX and a Slate AX. Both devices have version 4.7.0.

I deleted the alert and reconfigured it. It doesn't matter which order I do it in or whether I configure one device first or another. It only lets me create one alert.

I don't see any limitations in the documentation, and I see other examples with multiple alerts.

imagen
imagen1890×447 23.7 KB

2

Currently, individual accounts are limited to creating only one alert rule due to design constraints. We apologize for any inconvenience this may cause.

3

Ran into this today, and it's a bummer. Would gladly leverage an external SMTP server if this was a factor. For that matter, on-device alerting would be fine, as that's a big part of what I'm solving for.