Goodcloud templating issues

Cloud Services
1

I've noticed an issue with applying templates to devices. I'm not sure if it's firmware, or goodcloud or device related.

First issue is this: Device ar300m w/ 4.3.22
I can apply a template to a brand new device and the 2.4 main wifi comes back as hidden. I can even attempt to modify settings from Goodcloud to enable it, but it won't toggle visibility.

gc-template
gc-template1466×884 14.5 KB

gc-modify
gc-modify1057×430 17.7 KB

gc-result
gc-result1321×953 55.3 KB

I tried manually enabling visibility AFTER template applied - works fine. Then from goodcloud I reapplied the template and it went back to hidden.

2

Hello,

We have received this issue.

I will submit it to the platform R&D team to evaluate and improve it.

Thank you so much.

4

More investigation leads to the following: Goodcloud templates seem to only flip states. If the value in the router is true, then applying a new visibility = true template flips it to false. It's valid the other way too, having a router with hidden ssid and applying a template with visibility = false will result in the router having a visible ssid.

1 Like
5

Thanks, I submitted to the R&D to check.

7

I'm checking up on this - Did the template get fixed? If so we need to switch our templates so that the SSID is visible.

8

Hi,

This issue will be improved on next month (Expected). Thank you.

1 Like