Goodcloud Timeout even when Device is online

Technical Support for Routers
1

OpenWrt 21.02-SNAPSHOT r15812+1082-46b6ee7ffc

Fri Jan 10 20:42:47 2025 daemon.info gl-cloud[13236]: (gl-cloud:1096) lua-eco version: 3.7.0
Fri Jan 10 20:42:47 2025 daemon.info gl-cloud[13236]: (gl-cloud:441) Ubus services init done.
Fri Jan 10 20:42:47 2025 daemon.info gl-cloud[13236]: (gl-cloud:700) fetch ca from: https://gslb-eu.goodcloud.xyz/getCaCert/ca.crt
Fri Jan 10 20:42:47 2025 daemon.info gl-cloud[13236]: (gl-cloud:745) fetch server from: https://gslb-eu.goodcloud.xyz/getTlsBucket
Fri Jan 10 20:42:48 2025 daemon.info gl-cloud[13236]: (gl-cloud:832) connect mqtt broker: 100.28.9.71 28883
Fri Jan 10 20:42:48 2025 daemon.info gl-cloud[13236]: (gl-cloud:1004) conack: 0 connection accepted

hi, when i LogIn i get:
"Device Response Timeout" on Flint2

i have also a Slate and Beryl which are both accessable with the WebGui or Manage
GoodCloud is green activated with 2FA and i see all devices
i removed the Flint several times and it will only apply by adding manually, not by auto
info: auto-discover is not working

// thx for any help

2

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devoce

i do not need to open any further ports - because on the Slate and Berly it is working
without opening additional ports (sitting behind a Router)

i applied all switches in the same way like on the slate and did not change firewall
as far i can see in LuCi

3

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should i try to open another GoodCloudAccount ? i already reseted the Firmware with the same error

when i connect with WG-Client (Slate with Mobile) to the WGServer on the Flint2 (ISP), i can access the Adminpanel - but WebGui with GoodCloud will not open

when i access the adminspanel of the Flint2 (ISP) with the GL-DDNS xxxxx.glddns.com i can also access the adminpanel successfully over the slate (mobile)

devoce

only from the GoodCloudAccount -> WeBGui i get this ^^

GoodCloud on Flint is bound

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4

Try unbid goodcloud then bind again.

5

after 2FA it says applied after but staying yellow

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it doesent change - not wit Username in combination with emailcode or other way around
notice: i can Login with Username/emailadress and use OTP or email-code

tried all combinations with rebooting inbetween

so i can delete the Flint from goodcloud and unbind in Adminpanel
-> then 2FA will add the Flint in GoodCloudAccount as Device, but Cloud
will not come up Green like you see in the picture