I did this via an email to you
Hi, X3000, I have similar issues, no issues with phone. Occurs in Teams calls "sometimes", very critical for working. Tried sqm, cell fix, and other fixes. Found this thread. Want to update to latest firmware version. Currently I have:
RM520NGLAAR01A07M4G_01.201.01.201
Please how do I know where to find the latest firmware?
How do the Quectel version numbers work? Any changelog?
I assume RM520NGLAAR03A03M4G_BETA_20240521C_01.200.01.200 is more recent for some reason.
If you want to update RM520NGLAAR03A03M4G_BETA_20240521C_01.200.01.200
Replace RM520NGLAAR03A03M4G_01.201.01.201 in the document with RM520NGLAAR03A03M4G_BETA_20240521C_01.200.01.200
Compare R0x, then A0x
Ah awesome, xiexie for your help!
The R0x, A0x numbers are the same as the stable variant 1.201.01.201 though, suggesting that the stable variant is more recent.
Also, there seems to be a more recent variant as per GitHub - 4IceG/RM520N-GL: Quectel RM520N-GL is 5G IoT module specially optimized for IoT/eMBB applications.
| Date | Version | Hint | Link |
|---|---|---|---|
| 2024-08-09 | RM520NGLAAR03A04M4G_01.202.01.202 | Firmware cannot be downgraded to ver. released before RM520NGLAAR01A07M4G_01.200.01.200 | Download |
Is that not yet approved, or also ok to upgrade?
I asked quectel about it
They say it's not much different from R03A03
This is the firmware for Verizon authentication.
Issue persists with both firmwares, Beta and most recent version. Drops from 5G NSA to 4G apparently but with no actual Internet. Not sure what I can do. If anyone has an idea please advise:
Wed Sep 11 01:33:33 2024 user.notice mwan3[30700]: Execute ifdown event on interface modem_0001 (rmnet_mhi0)
Wed Sep 11 01:33:34 2024 user.notice firewall: Reloading firewall due to ifdown of modem_0001 (rmnet_mhi0)
Then after 1-3 Minutes back to 5G if we are lucky:
Wed Sep 11 01:38:16 2024 user.notice root: modem ip different, now regain ip ...
Wed Sep 11 01:38:16 2024 daemon.notice netifd: Interface 'modem_0001_4' has lost the connection
Wed Sep 11 01:38:16 2024 daemon.notice netifd: Interface 'modem_0001_4' is now down
Wed Sep 11 01:38:16 2024 daemon.notice netifd: Interface 'modem_0001_4' is disabled
Wed Sep 11 01:38:16 2024 daemon.notice netifd: Interface 'modem_0001_4' is enabled
Wed Sep 11 01:38:16 2024 daemon.notice netifd: Interface 'modem_0001_4' is setting up now
Wed Sep 11 01:38:16 2024 daemon.notice netifd: modem_0001_4 (7025): udhcpc: started, v1.33.2
Wed Sep 11 01:38:16 2024 daemon.notice netifd: modem_0001_4 (7025): udhcpc: sending discover
Wed Sep 11 01:38:16 2024 daemon.notice netifd: modem_0001_4 (7025): udhcpc: sending select for IP
Wed Sep 11 01:38:16 2024 daemon.notice netifd: modem_0001_4 (7025): udhcpc: lease of IP obtained, lease time 7200
Wed Sep 11 01:38:16 2024 daemon.notice netifd: Interface 'modem_0001_4' is now up
Usually when important traffic is needed like shortly after connecting a Teams phone call. No other traffic.
This log indicates that the ip address sent to the sim under the base station has changed
Router detected it. Rebooting the network
Does this happen every time a team call is made?
Or at regular intervals
Thank you for helping me and looking into this 
Not every time a call is made. I cannot make out the reason with the standard logs, these are some different occations where it falls back to 4G or disconnects entirely:
Thu Sep 12 14:18:58 2024 kern.notice kernel: [257577.695091] 7981@C15L3,PeerPairMsg4Action() 6632: ===>Receive msg 4
Thu Sep 12 14:18:58 2024 kern.warn kernel: [257577.706801] 7981@C15L2,PeerPairMsg4Action() 6994: AP SETKEYS DONE(rax0) - AKMMap=WPA3PSK, PairwiseCipher=AES, GroupCipher=AES, wcid=2 from MAC
Thu Sep 12 14:18:58 2024 kern.warn kernel: [257577.706801]
Thu Sep 12 14:21:58 2024 user.notice mwan3[22415]: Execute ifdown event on interface modem_0001 (rmnet_mhi0)
Thu Sep 12 14:21:58 2024 user.notice firewall: Reloading firewall due to ifdown of modem_0001 (rmnet_mhi0)
dropped to 4G for no reason (not visible)
Thu Sep 12 13:29:40 2024 kern.warn kernel: [254620.618472]
Thu Sep 12 13:39:40 2024 kern.err kernel: [255220.468826] WiFi@C15L1,RTMPDeletePMKIDCache() 1246: IF(2), del PMKID CacheIdx=0
Thu Sep 12 13:51:16 2024 daemon.notice netifd: modem_0001_4 (32615): udhcpc: sending renew to IP
Thu Sep 12 13:51:16 2024 daemon.notice netifd: modem_0001_4 (32615): udhcpc: lease of 100.113.142.136 obtained, lease time 7200
Thu Sep 12 13:53:50 2024 kern.warn kernel: [256069.988789] 7981@C01L2,wifi_sys_disconn_act() 1002: wdev_idx=3
Thu Sep 12 13:53:50 2024 kern.notice kernel: [256069.996131] 7981@C08L3,hw_ctrl_flow_v2_disconnt_act() 172: wdev_idx=3
no indication why 4G
Thu Sep 12 11:40:43 2024 daemon.info dnsmasq-dhcp[7191]: DHCPDISCOVER(br-guest) IP MAC
Thu Sep 12 11:40:43 2024 daemon.info dnsmasq-dhcp[7191]: DHCPOFFER(br-guest) IP MAC
Thu Sep 12 11:40:44 2024 daemon.info dnsmasq-dhcp[7191]: DHCPREQUEST(br-guest) IP MAC
Thu Sep 12 11:40:44 2024 daemon.warn dnsmasq-dhcp[7191]: Ignoring domain lej.emea.corp.com for DHCP host name NAME
Thu Sep 12 11:40:44 2024 daemon.info dnsmasq-dhcp[7191]: DHCPACK(br-guest) IP MAC NAME
another disconnect
Wed Sep 11 14:38:17 2024 daemon.notice netifd: modem_0001_4 (7025): udhcpc: sending renew to IP
Wed Sep 11 14:38:17 2024 daemon.notice netifd: modem_0001_4 (7025): udhcpc: lease of IP obtained, lease time 7200
Wed Sep 11 14:40:34 2024 user.notice mwan3[18725]: Execute ifdown event on interface modem_0001 (rmnet_mhi0)
disconnect
Wed Sep 11 09:38:17 2024 daemon.notice netifd: modem_0001_4 (7025): udhcpc: sending renew to IP
Wed Sep 11 09:38:17 2024 daemon.notice netifd: modem_0001_4 (7025): udhcpc: lease of IP obtained, lease time 7200
Wed Sep 11 09:39:55 2024 daemon.info dnsmasq-dhcp[7191]: DHCPREQUEST(br-lan) IP MAC
Wed Sep 11 09:39:55 2024 daemon.info dnsmasq-dhcp[7191]: DHCPACK(br-lan) IP MAC
Wed Sep 11 09:48:58 2024 user.notice mwan3[22310]: Execute ifdown event on interface modem_0001 (rmnet_mhi0)
Wed Sep 11 09:48:58 2024 user.notice firewall: Reloading firewall due to ifdown of modem_0001 (rmnet_mhi0)
Wed Sep 11 09:48:58 2024 user.notice route_policy: default_policy=0 mac_list=MACS
Wed Sep 11 09:48:58 2024 user.info mwan3track[8291]: Detect ifdown event on interface modem_0001 (rmnet_mhi0)
Wed Sep 11 09:49:01 2024 user.notice mwan3track[8291]: Interface modem_0001 (rmnet_mhi0) is offline
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-10_14:15:59:782] requestQueryDataCall IPv6ConnectionStatus: DISCONNECTED
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-10_14:16:01:095] requestSetupDataCall WdsConnectionIPv4Handle: 0xe2a61590
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-10_14:16:01:192] requestSetupDataCall WdsConnectionIPv6Handle: 0xe29cea40
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_01:38:01:765] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_01:38:01:768] requestQueryDataCall IPv6ConnectionStatus: DISCONNECTED
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_01:38:03:107] requestSetupDataCall WdsConnectionIPv4Handle: 0xe2a61590
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_01:38:03:215] requestSetupDataCall WdsConnectionIPv6Handle: 0xe29cea40
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_09:48:50:121] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_09:49:05:138] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_09:49:20:163] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_09:49:35:191] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW
Wed Sep 11 09:50:05 2024 daemon.notice netifd: modem_0001 (15447): [09-11_09:49:50:219] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW
Wed Sep 11 09:51:11 2024 user.info mwan3track[8291]: Lost 36 ping(s) on interface modem_0001 (rmnet_mhi0)
Wed Sep 11 09:51:15 2024 user.notice mwan3track[8291]: Interface modem_0001 (rmnet_mhi0) is online
Wed Sep 11 09:51:16 2024 user.notice mwan3[26672]: Execute ifup event on interface modem_0001 (rmnet_mhi0)
Wed Sep 11 09:51:16 2024 user.notice mwan3[26672]: Starting tracker on interface modem_0001 (rmnet_mhi0)
Wed Sep 11 09:51:19 2024 user.info mwan3rtmon[9660]: Detect rtchange event.
Wed Sep 11 09:51:19 2024 user.notice firewall: Reloading firewall due to ifup of modem_0001 (rmnet_mhi0)
Wed Sep 11 09:51:19 2024 user.notice route_policy: default_policy=0 mac_list=MACS
I can confirm the call drops seem to be not related to VOIP (had 40min all already). But also not logged in the System Log at all, only the ifdown event and eventually recovery reconnect back to 5G.
All firmwares behaved the same.
Cell lock, sqm do not mitigate the issue.
net lost connection at 15:19:
Fri Sep 13 15:05:52 2024 daemon.info dnsmasq-dhcp[7191]: DHCPACK(br-lan) 10.10.10.15 48:b0:2d:ef:8f:a2
Fri Sep 13 15:20:47 2024 user.notice mwan3[28860]: Execute ifdown event on interface modem_0001 (rmnet_mhi0)
Fri Sep 13 15:20:48 2024 user.notice firewall: Reloading firewall due to ifdown of modem_0001 (rmnet_mhi0)
Can it be a Modem issue, debugged there?
i bought a 5g router to use the big benefits of 5g, not to run it in 4g.
also, the 5g network is perfectly available and sitting there.
it's the router that does funny things, out of the box.
compared to netgear nighthawk m5 and other.
i am really a big fan of glinet but this router gives me more headache than a pfsense enterprise firewall with a 5g and ap board.
1 Like
i found out that the country code is stored differently. tried to change it but its not stored as US, but apparently as 00.
i have a feeling that this is the issue, as i bought the device on a USA holiday trip and brought it to Germany.
is there someone i can DM to finally get this solved please? it is an X3000. the script doesn't work.
@alzhao do i need a replacement? i don't know how to contact support other than here
ywp is not working in our company any more.
I suggest that you send email to support at glinet.biz and guys will help.
1 Like
yes i did email.
OT: i hope he finds a role where his talent fits.
and i hope you find good staff, your products are amazing in general
1 Like
I’d appreciate that if you can change your forum name. I like your name but don’t want others think you are affiliated with us.
1 Like
I will PM you, no worries!
1 Like