How to Unbind for Multiple Users

KVM
1

Several users need to access our Comet Pro on different occasions. But when logging in GL-iNet says Binding Failed, KVM is already bind by others.

But no one else is logged into the KVM or to GL-iNet by the KVM app. How do we unbind the device so it can be used by our team?

2

A previous answer said to use three dots but there are no three dots in the device interface now

3

You can unbind the device using the following methods:

  1. Log in to the account associated with the device via the cloud service (glkvm.com). Locate the device and select "Device Detail."
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    Then, choose "Unbind" in the bottom right corner.
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  2. Access the device interface locally. Click on the cloud service icon in the top right corner, then click the gear icon, and select "Unbind" to remove the current account's binding.

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4

I think you need the device sharing feature, which will be available soon.

5

Thank you, but for now we just need to have keyboard and mouse and sound in the controlled PC. We do not have that now. We only have video.

6

Are you experiencing issues with the keyboard and mouse not working properly on your KVM device?

Could you export a log file for us? The log file is in the device's help menu.

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7

Thank You, this problem has been solved. It was traced to a disconnected cable.

8

I also want to inform you that the device sharing function has been launched, which can solve the problem of multi-user access.

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9

Will the KVM app be updated for multi user access?

10

Yes, it will be in the next version.