Intermittent loss of internet access when vpn is on

Technical Support for Routers
1

Hi all, I'm on 4.6.4 and I've noted that my clients would randomly lose access to internet when vpn is activated. I've rolled back to 4.6.2. Has anyone else experienced this?

2

check the VPN log to learn anything happen.

4

I already reverted to 4.6.2.

5

Let us see if other users experienced this.
Probably the VPN is re-connecting or something wrong, and the Killswitch working.

6

Probably, let's wait and see. The vpn is PIA wireguard.

7

This has happened again 2 months since it last happened. I don't know why, just toggled vpn off and internet was restored. Funny enough when toggling vpn on the dot remains on amber indicating that vpn connection is unsuccessful.

8

When the VPN is re-connecting or something wrong to drop the connection, the router will cut the Internet to avoid leaking.

Probably the PIA WG profile is expired, the server updated, so should update the profile on time to time.

1 Like
9

Thanks for the feedback. I will be refreshing profile time to time.