Internet connection is lost when Quest 2 is connected to WiFi

Routers
1

my router model is GL-AX1800
network topology is as follows:

topology
topology522×582 9.67 KB

within about 30 seconds or sooner of connecting the quest to the 5ghz, internet is lost on the AX1800's network. if i connect to 2.4ghz its fine, i can connect my phone to the 5ghz and its fine
i need 5ghz for airlink, its the only reason i connect the quest to the wifi
running ping google.com on a few different devices reveals that the AX1800 itself and all devices under it lose internet, but a device connected directly to the WAN AP 2.4ghz is fine
AX1800's web interface reports that the WAN 2.4ghz is connected but internet not available
intra-network communication remains stable and healthy, i.e. quest can receive airlink from pc, but no internet

edit: forgot to mention, this is a new issue as of a couple weeks ago, and ive tried switching to unstable firmware with no change

2

So you mean the 2.4G Wireless WAN is still connected but Internet is broken?

Can you get the log after the problem happens?

3

just reproduced the issue to get logs

Thu Jul  4 18:43:35 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 IEEE 802.11: authenticated
Thu Jul  4 18:43:35 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 IEEE 802.11: associated (aid 1)
Thu Jul  4 18:43:35 2024 daemon.notice hostapd: wlan1: AP-STA-CONNECTED 80:f3:ef:5d:80:41 0 0
Thu Jul  4 18:43:35 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 RADIUS: starting accounting session 6C01FE6BD540DA42
Thu Jul  4 18:43:35 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 WPA: pairwise key handshake completed (RSN)
Thu Jul  4 18:43:35 2024 daemon.info dnsmasq-dhcp[5677]: DHCPREQUEST(br-lan) 192.168.8.134 80:f3:ef:5d:80:41
Thu Jul  4 18:43:35 2024 daemon.info dnsmasq-dhcp[5677]: DHCPACK(br-lan) 192.168.8.134 80:f3:ef:5d:80:41
Thu Jul  4 18:44:46 2024 authpriv.info dropbear[17496]: Child connection from 192.168.8.113:50606
Thu Jul  4 18:44:50 2024 authpriv.notice dropbear[17496]: Password auth succeeded for 'root' from 192.168.8.113:50606
Thu Jul  4 18:49:24 2024 daemon.info avahi-daemon[5097]: Registering new address record for fdee:6f3c:61c1:1:557a:e43a:411d:c9a9 on sta1.*.
Thu Jul  4 18:49:25 2024 daemon.info avahi-daemon[5097]: Withdrawing address record for fdee:6f3c:61c1:1:e0a2:6a99:1695:8b0f on sta1.
Thu Jul  4 18:58:58 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 WPA: group key handshake completed (RSN)
Thu Jul  4 18:59:11 2024 daemon.info hostapd: wlan0: STA d2:16:3b:9f:bf:ed WPA: group key handshake completed (RSN)
Thu Jul  4 18:59:15 2024 daemon.notice netifd: wwan (8610): udhcpc: sending renew to 192.168.4.1
Thu Jul  4 18:59:15 2024 daemon.notice netifd: wwan (8610): udhcpc: lease of 192.168.4.168 obtained, lease time 14400
Thu Jul  4 19:03:00 2024 user.notice AdGuardHome[7223]: 2024/07/04 23:03:00.407450 [error] dnsproxy: 9.9.9.9:53: response received over udp: "exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:38801->9.9.9.9:53: i/o timeout"
Thu Jul  4 19:03:00 2024 user.notice AdGuardHome[7223]: 2024/07/04 23:03:00.407595 [error] dnsproxy: upstream 9.9.9.9:53 failed to exchange ;rr3---sn-hp57kndz.googlevideo.com.	IN	 A in 20.002697376s: exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:38801->9.9.9.9:53: i/o timeout
Thu Jul  4 19:05:37 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.142 80" fail: timeout
Thu Jul  4 19:06:42 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.137 80" fail: timeout
Thu Jul  4 19:07:20 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.143 80" fail: timeout
Thu Jul  4 19:08:27 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: timeout
Thu Jul  4 19:09:13 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.140 80" fail: timeout
Thu Jul  4 19:10:04 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.143 80" fail: timeout
Thu Jul  4 19:10:34 2024 daemon.notice hostapd: wlan1: AP-STA-DISCONNECTED 80:f3:ef:5d:80:41 0 0
Thu Jul  4 19:10:59 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.140 80" fail: timeout
Thu Jul  4 19:11:02 2024 user.notice AdGuardHome[7223]: 2024/07/04 23:11:02.584953 [error] dnsproxy: 8.8.8.8:53: response received over udp: "exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:54914->8.8.8.8:53: i/o timeout"
Thu Jul  4 19:11:02 2024 user.notice AdGuardHome[7223]: 2024/07/04 23:11:02.585103 [error] dnsproxy: upstream 8.8.8.8:53 failed to exchange ;gateway.discord.gg.	IN	 AAAA in 20.001838747s: exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:54914->8.8.8.8:53: i/o timeout
Thu Jul  4 19:11:29 2024 authpriv.info dropbear[17496]: Exit (root) from <192.168.8.113:50606>: Disconnect received

sequence of events is as follows:
ssh to router and ran ping google.com to monitor the connection (and mark the beginning of the test in the log)
played an offline vr game for a little while
got off vr and waited for connection to re-establish
disconnected ssh

it took longer than before for internet to drop this time but it did eventually

4

Hi,

Could you please re-capture the situation one more time, as this syslog cannot find key info about the repeater connectivity.

  1. Have you tried to up/downgrade the firmware without (no check) the 'Keep Setting'?
  2. Have you tried repeat the upstream 5GHz? LAN works ok, WAN
5

upgrading to unstable branch firmware did not resolve the issue, upstream router does not support 5ghz and ethernet is not feasible

repeated test:

Thu Jul  4 22:07:56 2024 authpriv.info dropbear[9672]: Child connection from 192.168.8.113:52930
Thu Jul  4 22:08:02 2024 authpriv.notice dropbear[9672]: Password auth succeeded for 'root' from 192.168.8.113:52930
Thu Jul  4 22:08:40 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 IEEE 802.11: authenticated
Thu Jul  4 22:08:40 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 IEEE 802.11: associated (aid 2)
Thu Jul  4 22:08:40 2024 daemon.notice hostapd: wlan1: AP-STA-CONNECTED 80:f3:ef:5d:80:41 0 0
Thu Jul  4 22:08:40 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 RADIUS: starting accounting session 3AEA3D1FDB42ED66
Thu Jul  4 22:08:40 2024 daemon.info hostapd: wlan1: STA 80:f3:ef:5d:80:41 WPA: pairwise key handshake completed (RSN)
Thu Jul  4 22:08:40 2024 daemon.info dnsmasq-dhcp[5677]: DHCPREQUEST(br-lan) 192.168.8.134 80:f3:ef:5d:80:41
Thu Jul  4 22:08:40 2024 daemon.info dnsmasq-dhcp[5677]: DHCPACK(br-lan) 192.168.8.134 80:f3:ef:5d:80:41
Thu Jul  4 22:12:50 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: resolve "captive.apple.com" fail: recv from "209.18.47.61:53" fail: timeout
Thu Jul  4 22:12:57 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:12:57.791806 [error] dnsproxy: 9.9.9.9:53: response received over udp: "exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:60699->9.9.9.9:53: i/o timeout"
Thu Jul  4 22:12:57 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:12:57.791809 [error] dnsproxy: 8.8.8.8:53: response received over udp: "exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:36542->8.8.8.8:53: i/o timeout"
Thu Jul  4 22:12:57 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:12:57.792083 [error] dnsproxy: upstream 8.8.8.8:53 failed to exchange ;rr2---sn-hp57kn6r.googlevideo.com.	IN	 AAAA in 20.002551451s: exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:36542->8.8.8.8:53: i/o timeout
Thu Jul  4 22:12:57 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:12:57.791976 [error] dnsproxy: upstream 9.9.9.9:53 failed to exchange ;rr2---sn-hp57kn6r.googlevideo.com.	IN	 A in 20.001820572s: exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:60699->9.9.9.9:53: i/o timeout
Thu Jul  4 22:12:58 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:12:58.832141 [error] dnsproxy: 9.9.9.9:53: response received over udp: "exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:56485->9.9.9.9:53: i/o timeout"
Thu Jul  4 22:12:58 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:12:58.832280 [error] dnsproxy: upstream 9.9.9.9:53 failed to exchange ;rr2---sn-hp57kn6r.googlevideo.com.	IN	 A in 20.00213745s: exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:56485->9.9.9.9:53: i/o timeout
Thu Jul  4 22:12:58 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:12:58.847324 [error] dnsproxy: 8.8.8.8:53: response received over udp: "exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:58329->8.8.8.8:53: i/o timeout"
Thu Jul  4 22:12:58 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:12:58.847482 [error] dnsproxy: upstream 8.8.8.8:53 failed to exchange ;rr2---sn-hp57kn6r.googlevideo.com.	IN	 AAAA in 20.001780574s: exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:58329->8.8.8.8:53: i/o timeout
Thu Jul  4 22:13:00 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:13:00.843644 [error] dnsproxy: 9.9.9.9:53: response received over udp: "exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:59342->9.9.9.9:53: i/o timeout"
Thu Jul  4 22:13:00 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:13:00.843653 [error] dnsproxy: 9.9.9.9:53: response received over udp: "exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:39718->9.9.9.9:53: i/o timeout"
Thu Jul  4 22:13:00 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:13:00.843896 [error] dnsproxy: upstream 9.9.9.9:53 failed to exchange ;rr2---sn-hp57kn6r.googlevideo.com.	IN	 A in 20.002263787s: exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:39718->9.9.9.9:53: i/o timeout
Thu Jul  4 22:13:00 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:13:00.843805 [error] dnsproxy: upstream 9.9.9.9:53 failed to exchange ;rr2---sn-hp57kn6r.googlevideo.com.	IN	 A in 20.002244661s: exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:59342->9.9.9.9:53: i/o timeout
Thu Jul  4 22:13:00 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:13:00.859410 [error] dnsproxy: 9.9.9.9:53: response received over udp: "exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:39860->9.9.9.9:53: i/o timeout"
Thu Jul  4 22:13:00 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:13:00.859409 [error] dnsproxy: 8.8.8.8:53: response received over udp: "exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:43415->8.8.8.8:53: i/o timeout"
Thu Jul  4 22:13:00 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:13:00.859574 [error] dnsproxy: upstream 9.9.9.9:53 failed to exchange ;rr2---sn-hp57kn6r.googlevideo.com.	IN	 AAAA in 20.00172645s: exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:39860->9.9.9.9:53: i/o timeout

(lots of adguard spam, i cut it out to make the char limit)

Thu Jul  4 22:14:32 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:32.810009 [error] dnsproxy: upstream 8.8.8.8:53 failed to exchange ;graph.oculus.com.	IN	 A in 20.001786263s: exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:52676->8.8.8.8:53: i/o timeout
Thu Jul  4 22:14:33 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:33.016955 [error] dnsproxy: 9.9.9.9:53: response received over udp: "exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:35738->9.9.9.9:53: i/o timeout"
Thu Jul  4 22:14:33 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:33.017086 [error] dnsproxy: upstream 9.9.9.9:53 failed to exchange ;edge-mqtt.facebook.com.	IN	 AAAA in 20.00173968s: exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:35738->9.9.9.9:53: i/o timeout
Thu Jul  4 22:14:33 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:33.017906 [error] dnsproxy: 9.9.9.9:53: response received over udp: "exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:40043->9.9.9.9:53: i/o timeout"
Thu Jul  4 22:14:33 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:33.017983 [error] dnsproxy: upstream 9.9.9.9:53 failed to exchange ;edge-mqtt.facebook.com.	IN	 A in 20.002666601s: exchanging with 9.9.9.9:53 over udp: read udp 192.168.4.168:40043->9.9.9.9:53: i/o timeout
Thu Jul  4 22:14:34 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.134 80" fail: timeout
Thu Jul  4 22:14:36 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:36.922327 [error] dnsproxy: 8.8.8.8:53: response received over udp: "exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:42196->8.8.8.8:53: i/o timeout"
Thu Jul  4 22:14:36 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:36.922469 [error] dnsproxy: upstream 8.8.8.8:53 failed to exchange ;meta.graph.meta.com.	IN	 A in 20.00175206s: exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:42196->8.8.8.8:53: i/o timeout
Thu Jul  4 22:14:36 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:36.922327 [error] dnsproxy: 8.8.8.8:53: response received over udp: "exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:34593->8.8.8.8:53: i/o timeout"
Thu Jul  4 22:14:36 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:36.922567 [error] dnsproxy: upstream 8.8.8.8:53 failed to exchange ;meta.graph.meta.com.	IN	 AAAA in 20.00172606s: exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:34593->8.8.8.8:53: i/o timeout
Thu Jul  4 22:14:37 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:37.615529 [error] dnsproxy: 8.8.8.8:53: response received over udp: "exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:43686->8.8.8.8:53: i/o timeout"
Thu Jul  4 22:14:37 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:37.615691 [error] dnsproxy: upstream 8.8.8.8:53 failed to exchange ;gateway.discord.gg.	IN	 AAAA in 20.001906019s: exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:43686->8.8.8.8:53: i/o timeout
Thu Jul  4 22:14:37 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:37.615529 [error] dnsproxy: 8.8.8.8:53: response received over udp: "exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:33874->8.8.8.8:53: i/o timeout"
Thu Jul  4 22:14:37 2024 user.notice AdGuardHome[7223]: 2024/07/05 02:14:37.615973 [error] dnsproxy: upstream 8.8.8.8:53 failed to exchange ;gateway.discord.gg.	IN	 A in 20.002111229s: exchanging with 8.8.8.8:53 over udp: read udp 192.168.4.168:33874->8.8.8.8:53: i/o timeout
Thu Jul  4 22:14:50 2024 authpriv.info dropbear[9672]: Exit (root) from <192.168.8.113:52930>: Disconnect received
6

these repeater ones look most relevant

root@GL-AX1800:~# logread -e repeater
Thu Jul  4 19:05:37 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.142 80" fail: timeout
Thu Jul  4 19:06:42 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.137 80" fail: timeout
Thu Jul  4 19:07:20 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.143 80" fail: timeout
Thu Jul  4 19:08:27 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: timeout
Thu Jul  4 19:09:13 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.140 80" fail: timeout
Thu Jul  4 19:10:04 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.143 80" fail: timeout
Thu Jul  4 19:10:59 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.140 80" fail: timeout
Thu Jul  4 20:43:09 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.135 80" fail: timeout
Thu Jul  4 21:00:29 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.141 80" fail: timeout
Thu Jul  4 22:12:50 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: resolve "captive.apple.com" fail: recv from "209.18.47.61:53" fail: timeout
Thu Jul  4 22:13:55 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: resolve "captive.apple.com" fail: recv from "209.18.47.61:53" fail: timeout
Thu Jul  4 22:14:34 2024 daemon.err gl-repeater[3008]: (repeater-portal.lua:335) detect portal fail: connect "17.253.13.134 80" fail: timeout
7

May I know if the WAN-AP which AXT1800 repeat it have required to login the portal page?

8

what? i cant tell what youre trying to ask

i dont know anything about the WAN AP, i dont have access to it. i assume its just some generic ISP router

9

OK.
And one more thing confirm if you already use the attatched power suppiler for AX1800?

10

yes, im using the power supply it came with

11

i still have this issue

12

I am not a VR expert, but from your description it sounds like the Quest2 provides a DHCP service that is confusing the whole LAN.

Is it possible to deactivate the LAN management. (DHCP) at the Quest2?
This could make sense at a ad-hoc setup to let the devices around know how to communicate. But not in infrastructure mode when another router is present. I can imagine it is some kind of IPv6 voodoo, that the GL-iNet router is not supporting, now. So the Quest2 thinks there is no router and takes the management role.
Very speculative. But better to start than nothing.

2 Likes
13

oh good, this sounds much more helpful
i dont think i'd be able to find much settings about dhcp in the quest, but if its related to ipv6 i could disable that in the router. that might actually make sense because i enabled ipv6 only a month or two ago, i dont remember having this issue until more recently but i could be wrong about the timeline
i'll try that later today when i have a chance

14

wow, disabling ipv6 fixed it, never would have guessed. thanks so much!

2 Likes
15

disabling ipv6 was not the solution, it came back but i've just been dealing with it
but now its progressed to the point that i lose internet connection whenever the quest 2 is connected, no matter what
i can work around it by using my phone with usb tethering to the router, but its not a very good solution due to the data being metered and the connection being lower quality

16

Hi,

Have you tried to upgrade the AX1800 to v4.8.0 firmware?