Interesting behavior with my MT3000. I’ve enabled camouflage and public hotspot mode, but for some reason it struggles to connect to the WiFi-Guest-Allure network. It will fail over and over. Interestingly occasionally it will connect to 2.4 and connect. This isn’t consistent though as simply forcing 2.4 doesn’t do it.
I tried updating to the latest firmware beta 4.9.0, no change. I have gathered logs I can provide. Any suggestions? I’m not using VPN or anything special, just trying to get the kids some Internet.
Please refer to the following FAQ and see whether any of the suggested methods help:
If you have already tried them or they do not help, could you try connecting to the ship’s 5GHz Wi-Fi several more times, then export the logs and send them to us via private message so we can analyze the issue further?
instead clone your mac address with the clone mac feature in the repeater options.
likely they have some kind of detection against bogon OUI identifiers, just use the mac address of your current device, also I'm not entirely sure but I believe to remind myself that the camouflage also preserves the OUI and only randomizes the last octals I could be wrong here just check this in case.... it does not mather if your AP is using it the full phy uses that mac as limitation including repeater it is a driver limitation.
about the 2.4ghz... I wonder if this ship has 5ghz have you verified the existence of such band?
to me it does not sound logically that 5ghz exists and if so maybe in a form of fast roaming/mesh, but I never attended to a cruise ship 2.4ghz is deff for longer range and make more sense on a long cruise ship.
Incorrect. The masking helps, it doesn't keep the oui from my understanding. It worked when I was on the cruise. Cloning also helps.
BUT! They (hotels and cruises) are getting better, reason is:::
They blocked the device as it reached out to the gl.inet servers, so they knew it was a travel router. No way around this. We will continue to get blocked.
Based on the logs, we found that the device failed authentication when connecting to the WiFi-Guest-Allure SSID. This is usually caused by a password or encryption method mismatch.
Could you please check and provide the following information:
Does the 5GHz network of the WiFi-Guest-Allure SSID require a password, or is it open like the 2.4GHz network?
If it is open, could you provide internet access to the MT3000 through another method (for example, by connecting your phone to the WiFi-Guest-Allure network while simultaneously using USB tethering) so that you can follow the guide below and share your device with us via GoodCloud for remote troubleshooting?
Apologies. I ran out of time to troubleshoot this. I guess we can close this since I’m no longer in the ship. Maybe someone else will pick this up in the future if they run into problems on Royal Caribbean. Thanks again guys!
